CQC report explained · a residential care home
What the CQC found at Blue Roof Bungalow Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found that risks were assessed and managed, staff knew how to report abuse, staffing levels were sufficient and medicines were safely managed.
- Effective?
- Good
- This area was not inspected during this focused visit. Its previous rating was carried forward to calculate the overall rating.
- Caring?
- Good
- This area was not inspected during this focused visit. Its previous rating was carried forward to calculate the overall rating.
- Responsive?
- Good
- This area was not inspected during this focused visit. Its previous rating was carried forward to calculate the overall rating.
- Well-led?
- Good
- Inspectors found effective quality checks, an open and supportive culture, regular involvement of people and relatives, and good partnership working with health and social care professionals.
What inspectors found, March 2023
Rated Good; inspectors found safe, personalised care and strong leadership, but this was a focused inspection of Safe and Well-led only.
Inspectors visited on 8 and 16 February 2023. They met all three people living in the home, spoke with one person, one relative and four staff, and checked care, medicines, recruitment, staffing and management records.
The home was rated Good for Safe and Well-led. Inspectors found enough trained staff, safe medicines arrangements, detailed risk assessments and suitable safeguarding procedures. They also found a calm, friendly culture, with people supported to make choices, stay independent and take part in activities.
This was a focused inspection. Inspectors only reviewed Safe and Well-led in detail. The overall Good rating stayed in place because the ratings for the other areas were carried forward from the last comprehensive inspection, published in August 2017.
Personalised support
Staff knew people well and supported their choices, independence, hobbies and active lifestyles. People could also personalise their bedrooms.
“Staff knew people well and provided kind, caring, person-centred care and support.” from the report
Risk and safeguarding
The home had detailed, personal risk assessments and staff understood how to recognise and report abuse. Risks were managed while allowing people as much freedom as possible.
“Detailed, personalised risk assessments were in place.” from the report
Staffing and medicines
Inspectors found enough appropriately trained staff, safe recruitment checks and safe systems for storing, administering and auditing medicines.
“Medicines were safely managed, stored and administered. People received their medicines when they needed them.” from the report
Supportive culture
Staff and relatives described the home as open, friendly and supportive. Inspectors found quality audits and a clear focus on improving care.
“There were effective systems for the registered manager to monitor the quality of service provided.” from the report
Working with professionals
The home worked with health and social care professionals and made referrals when people's health needs changed.
“The service worked collaboratively with health and social care professionals” from the report
Inspectors raised no specific concerns in this report.
- 01What has changed in the areas of Caring, Effective and Responsive since the last comprehensive inspection in 2017?
- 02How will you assess and review my relative's individual risks while supporting their independence?
- 03What staffing levels and staff skills would be available for my relative's needs on each shift?
- 04How will you manage and review my relative's medicines, including any medicines given as required?
- 05How would you involve our family and health professionals if my relative's needs or health changed?
This was a focused inspection of Safe and Well-led only; the other ratings carried over from the last comprehensive inspection published in 2017. This explanation was written from the published report of 3 March 2023 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, April 2021
Inspected but not rated; inspectors found strong infection prevention and control measures during the COVID-19 pandemic.
Inspectors visited on 24 March 2021. This was an announced, targeted inspection focused on infection prevention and control in response to the COVID-19 pandemic.
They found the home had robust infection control arrangements. The home was clean, had enough protective equipment, and staff were trained to use it and carry out rapid COVID-19 tests.
Visitors were pre-booked and checked. People and staff were supported with testing and vaccination, social distancing, and ways to maintain contact with family, friends and community groups.
The home was inspected but not rated. This report does not give an overall rating or ratings for most of the five areas inspectors usually consider.
Clean environment
The home was visibly clean. Cleaning included frequently touched surfaces and was checked through regular audits.
“Cleaning schedules included frequently touched surfaces such as handrails, light switches and door handles.” from the report
Protective equipment
The home had plenty of protective equipment. Staff were trained and observed using it correctly.
“The home had a plentiful supply of Personal Protective Equipment (PPE) which was audited weekly.” from the report
Visitor safety
Visits were arranged in advance and included health checks, temperature checks and rapid COVID-19 testing.
“Visitors completed a health questionnaire, had their temperature recorded and were asked to complete a rapid COVID-19 test” from the report
Mental wellbeing
People were offered personalised activities and support to stay in contact with people important to them.
“An activities coordinator offered personalised activities including music sessions and gardening.” from the report
Inspectors raised no specific concerns in this report.
- 01How have your infection prevention and control arrangements changed since the inspection on 24 March 2021?
- 02What checks are currently required for visitors, and how are visits overseen?
- 03How do you make sure staff continue to use protective equipment correctly?
- 04What testing and vaccination support is currently available to people living in the home?
- 05How are personalised activities and contact with family, friends and community groups being supported now?
This was an announced, targeted inspection of infection prevention and control measures during the COVID-19 pandemic; the service was inspected but not rated and the other areas were not assessed in this report. This explanation was written from the published report of 15 April 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Blue Roof Bungalow Care Home
3 rated inspections over 7 years: the service has held its Good rating throughout.
- March 2023Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Blue Roof Bungalow Care Home →
- April 2021Inspected but not ratedSafe: Inspected but not rated
Read what inspectors found at Blue Roof Bungalow Care Home →
- September 2017Goodstayed GoodSafe: GoodWell-led: Good
- September 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2013
Report published without a new overall rating.
- May 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 27 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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37 live-in carers within about an hour of Bournemouth, Christchurch and Poole
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,000 to £1,340 a week. 26 can care for a couple. 11 years' experience on average.
“We could not have managed without her calm, reassuring presence and practical knowledge and skill in caring and supporting both my husband and the family and I.”
“I cannot recommend Prisca highly enough, she is one in a million.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.