CQC report explained · a nursing home
What the CQC found at Beis Pinchas
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found that people were protected from abuse and avoidable harm. Staffing, recruitment, risk management, medicines and infection control were found to be suitable.
- Effective?
- Good
- People's needs were assessed and reviewed, and staff had suitable training and support. Food, healthcare, equipment and consent arrangements were effective.
- Caring?
- Good
- People were treated with kindness, dignity and respect. They and their relatives were involved in care decisions, and staff supported independence and cultural and religious needs.
- Responsive?
- Good
- Care was personalised and staff knew people's histories, communication needs and preferences. There was a wide range of activities, community links and support for end of life wishes.
- Well-led?
- Good
- Inspectors found strong leadership, clear values and systems for gathering feedback and improving care. People, relatives and staff were involved in how the home was run.
What inspectors found, June 2019
Rated Good; inspectors found safe, kind and personalised care, with only minor concerns about signage.
This was an unannounced inspection on 12 February 2019. Inspectors spoke with people living at the home, relatives, staff and healthcare professionals. They reviewed care and medicines records, staff files, rotas and other records.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found that people were protected from harm, received suitable care and medicines support, and were treated with kindness, dignity and respect.
People were involved in decisions about their care and how the home was run. Staff knew people well, supported independence and provided activities, healthcare and end of life care that reflected people's needs, wishes and Orthodox Jewish faith.
The overall rating stayed Good, the same as at the previous inspection in July 2016. Inspectors noted that some upper floors did not always have clear signage to help people find their way around.
Personalised care
Staff knew people very well and provided care based on their histories, preferences and communication needs.
“People received high-quality and person-centred care where staff knew people extremely well.” from the report
Kind and respectful staff
People and relatives described staff as caring, thoughtful and respectful. Inspectors also observed compassionate interactions.
“Throughout the inspection we observed all staff at the home, whatever their role, treating people with respect and compassion.” from the report
Involvement in decisions
People and relatives were involved in care planning, reviews and decisions about how the home was run.
“People using the service and those close to them were involved in how the home was run and were at the centre of all decision making.” from the report
Activities and community links
People could take part in religious services, outings, concerts and other activities. The home also had links with local community groups and schools.
“There was a rich variety of activities available to everyone and these were displayed in colourful adverts in prominent places throughout the home.” from the report
Strong leadership
Inspectors found clear values, active feedback arrangements and audits that were used to improve care.
“From discussion with the registered manager and records we looked at, we saw there was a very strong emphasis on continuous improvement at the home.” from the report
Signage on upper floors
minorInspectors found that signs were not always clear on some floors. The registered manager said they would seek advice about making the upper floors more suitable for people living with dementia.
“on some floors of the home, there was not always clear signage to assist people finding their way around.” from the report
- 01What changes have been made to signage on the upper floors since the inspection?
- 02How do you help people living with dementia find their way around the home?
- 03How will my relative and our family be involved in creating and reviewing their care plan?
- 04What activities and religious services could my relative take part in, based on their interests and abilities?
- 05How would you support my relative's wishes and Orthodox Jewish customs if they needed end of life care?
This was an unannounced planned inspection that looked at the overall quality of the nursing home, including both the premises and the care provided, and assessed all five CQC questions. This explanation was written from the published report of 4 June 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Beis Pinchas
3 rated inspections over 4 years: the service has improved, from Requires improvement to Good.
- June 2019Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2016Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2015Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Good
- January 2014
Report published without a new overall rating.
- May 2013
Report published without a new overall rating.
- June 2011
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 2 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Hackney
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 76 can care for a couple. 11 years' experience on average.
“Sidonia is a first class live-in carer whose dedication and thoughtfulness made her stay a happy experience.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.