CQC report explained · a residential care home
What the CQC found at Beeton Grange
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, November 2017
Beeton Grange was rated Good; inspectors found safe, kind and personalised support, with some risk and medicines processes needing improvement.
Inspectors visited on 24 and 30 October 2017. The first visit was unannounced and the second was announced. They spoke with people using the service, staff, management, a relative and a health professional. They also checked support plans, medicines records, training and quality checks.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. People generally felt safe and respected. Staff knew people well, supported their health and encouraged independence, activities and community involvement.
Inspectors found some areas that needed attention. Behaviour information was not always added to risk assessments. The smoking policy was not consistently followed, and staff needed updated medicines competency training. The provider was introducing new documents and policies to improve consistency.
People felt safe
People told inspectors they felt comfortable and safe. Staff understood safeguarding and knew how to identify and report possible abuse.
“People told us they felt comfortable and safe in the service and with their support workers.” from the report
Kind and respectful support
Inspectors observed relaxed and positive relationships between people and staff. People were asked for permission before staff entered their rooms.
“We observed people were comfortable and at ease in the company of their support workers.” from the report
Personalised plans
Support plans recorded people's life histories, likes, dislikes and preferences. They were reviewed regularly and people were involved in discussing their needs.
“We saw support plans were recorded as reviewed each month and demonstrated people were involved in discussing their support needs.” from the report
Cultural and dietary support
People could have culturally appropriate food and were supported to maintain their cultural identity and community links.
“People were provided with healthy culturally appropriate meals.” from the report
Risk information was incomplete
seriousSome behaviour information in daily notes and other records had not been added to risk assessments. Inspectors said this could leave people and others at risk if staff did not know the right response.
“information about people's behaviour recorded in daily notes and other documents had not been added to the risk assessments.” from the report
Smoking policy was not followed consistently
seriousInspectors saw that the home's smoking policy was not always followed. They said this potentially placed people at risk, and management said action would be taken.
“We observed however during our inspection that the smoking policy was not being consistently followed and potentially placed people at risk.” from the report
Medicines competency training
needs fixingAn audit found that staff had not received recent medicines competency training. The manager said suitable training was being arranged.
“We saw the provider's audit of medication practice identified support workers had not received recent medication competency training.” from the report
Information for a new placement
needs fixingInspectors referred to an incident linked to relevant information not being shared with the home. The resulting support plan did not accurately describe the person's needs and risks, so the provider was developing a fuller assessment form.
“an incident had occurred with a resident due to relevant information not being shared with the service.” from the report
- 01Have all people's risk assessments been updated to include behaviour information from daily notes and other records?
- 02How is the smoking policy now being monitored and enforced?
- 03Has all staff medicines competency training been completed, and how is competency checked?
- 04How do you make sure full information is obtained from referring agencies before someone moves into the home?
- 05How are people supported to plan for independent living or a move to a more suitable service if their needs change?
This was an inspection covering all five key questions, based on discussions, observations and checks of three support plans, three medicines records, training records and management systems. This explanation was written from the published report of 29 November 2017 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Beeton Grange
Each visit the CQC has published, newest first, back to the day the home was registered.
- November 2017Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2016
Registered with the Care Quality Commission on 8 December 2016.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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