CQC report explained · a residential care home
What the CQC found at Beechdale
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found suitable safeguarding procedures, risk assessments, staffing and recruitment checks. Medicines were administered, stored and recorded correctly, and the building and equipment were safe.
- Effective?
- Good
- Staff had relevant training and understood people's needs. People had access to healthcare professionals, suitable meals and support with nutritional needs.
- Caring?
- Good
- Staff were observed to be kind, compassionate, respectful and patient. People and relatives said they felt safe, cared for and involved in care planning.
- Responsive?
- Good
- People had individual activity planners and were supported to take part in activities in the home and community. Information about communication needs and complaints was available in accessible formats.
- Well-led?
- Good
- The home had clear responsibilities, experienced staff and systems to monitor quality. Management sought views through meetings and surveys and worked with health professionals.
What inspectors found, November 2018
Beechdale was rated Good; inspectors found safe, kind and personalised care, with end-of-life training still being arranged.
Inspectors carried out a comprehensive, announced inspection on 27 September 2018. They spoke with people living at the home, relatives and staff. They observed care and checked records, medicines, staffing, training, meals, the building and management systems.
The inspectors found people were safe and well cared for. Staff were kind, respectful and patient. Medicines, staffing, recruitment, infection control and risk assessments were managed safely. People received suitable food, healthcare support and opportunities to take part in activities they chose.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. This was the same overall rating as the previous inspection in November 2015. The report says there was no evidence of serious risks or concerns.
Kind and respectful care
Inspectors saw staff treating people with patience, dignity and compassion. Relatives also gave very positive feedback about the staff.
“We observed staff knocked on people's private bedrooms before entering.” from the report
Safe medicines systems
Medicines were ordered, given, stored and disposed of correctly. Audits were used to check that records matched the support people received.
“We saw medicines were ordered appropriately, administered as prescribed and stored and disposed of correctly.” from the report
Personalised activities
People helped plan activities around their likes and dislikes. They were supported to take part in community activities and use technology for leisure.
“Each person who lived at Beechdale had their own activity planner which they had been involved in developing based on their likes and dislikes.” from the report
Good staff preparation
Staff had training in areas including safeguarding, infection control, fire safety and first aid. Inspectors found staff understood the people they supported.
“The organisation had an intensive training programme to ensure all staff were fully trained and were up to date with current legislation.” from the report
End-of-life training being arranged
minorThe home would not normally provide end-of-life care because it supports younger adults. However, staff had not yet completed this training at the time of inspection.
“However they were in the process of sourcing 'end of life training' to ensure staff were aware of how to support people in end of life care.” from the report
Consent records being finalised
minorConsent forms for people and families were still being completed during the inspection. Management later told inspectors that all forms were in place.
“Consent forms for people/families signed to agree to care being provided by the staff at Beechdale were in the process of being finalised.” from the report
- 01Have all consent forms remained complete and up to date since the inspection?
- 02Has the planned end-of-life training been completed, and what support would be provided if someone became seriously ill?
- 03How are medicines audits and care records checked now, and what happens if an error is found?
- 04How are people involved in choosing and reviewing their activities and daily routines?
- 05How are families asked for feedback and told about any changes to the person's care?
This was a comprehensive inspection covering the premises and care provided, with all five CQC questions assessed. This explanation was written from the published report of 6 November 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Beechdale
2 rated inspections over 3 years: the service has held its Good rating throughout.
- November 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2013
Report published without a new overall rating.
- June 2012
Report published without a new overall rating.
- July 2011
Registered with the Care Quality Commission on 12 July 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
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What to check when you visit
85 live-in carers within about an hour of Lancashire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 78 can care for a couple. 11 years' experience on average.
“She understands the needs of an elderly person in the early stages of dementia and has treated my mother with great kindness and skill.”
“Thanks to Tracy, Dad was always immaculately dressed and clean, his meals were all home cooked and nutritionally well balanced and his home was always kept really clean and tidy.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.