CQC report explained · a residential care home
What the CQC found at Beech Lodge - Mablethorpe
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, February 2022
Inspected but not rated; inspectors found strong COVID-19 infection controls, but the home reported difficulties accessing GP services.
This was an announced, targeted inspection on 25 January 2022. Inspectors focused on infection prevention and control, visiting arrangements, and whether COVID-19 staffing pressures affected the home.
Inspectors were assured that the home was using PPE safely, supporting testing and vaccinations, managing visits, and keeping its infection control policy up to date. They also found that people were supported to keep in touch with relatives and friends.
The home was not given an overall rating or a Safe rating. This means the inspection was not a full assessment of the service, and the other areas of care were not assessed in this report.
Infection control
Inspectors were assured that the home had measures to prevent infections spreading and that its infection control policy was up to date.
“We were assured that the provider was preventing visitors from catching and spreading infections.” from the report
COVID-19 vaccinations
People living at the home and staff were supported to receive COVID-19 vaccinations and booster doses. Information about vaccinations was made available to residents.
“People living at Beech Lodge and staff were supported to receive COVID-19 vaccinations and boosters at the care home.” from the report
Keeping in touch
The home supported people to stay connected with friends and relatives through visits, video calls, phone calls, and letters.
“Beech Lodge supported people who lived there to remain connected with friends and relatives through visits, video calls, phone calls and letters.” from the report
Visiting arrangements
Visits were planned in advance and visitors were kept apart from other residents to reduce the risk of cross-infection.
“Visitors were kept distanced from other residents to reduce the risk of cross contamination.” from the report
Access to GPs
minorThe home reported difficulties accessing GP services. The report does not explain how often this happened or what impact it had on residents.
“Beech Lodge felt well supported by stakeholders and but reported difficulties in accessing GP services.” from the report
- 01How do you arrange GP appointments now, and what happens if a resident needs urgent medical help?
- 02What infection prevention and visiting arrangements are currently in place?
- 03How do you manage staffing pressures when staff are absent because of COVID-19?
- 04How are residents supported to keep in contact with relatives and friends?
- 05When was the service last assessed in full for Effective, Caring, Responsive, and Well-led care?
This was a targeted inspection of infection prevention and control, visiting arrangements, and COVID-19 staffing pressures; the service was inspected but not rated and the other areas were not assessed. This explanation was written from the published report of 18 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, September 2018
Beech Lodge - Mablethorpe was rated Good; inspectors found safe, kind and person-centred care, with no serious risks or concerns identified.
This was a comprehensive, announced inspection on 3 May 2018. Inspectors spoke with people living in the home, staff and relatives. They observed care and reviewed care plans, medicine records, staff files, complaints information and quality checks.
The home supported nine younger adults with learning disabilities or autistic spectrum disorder. Inspectors found systems to protect people from harm, enough suitable staff, safe medicines management and clean surroundings. Staff had the skills to support people's health, choices and daily lives.
People were treated with kindness and involved in decisions about their care. They were supported with education, work, hobbies, family relationships and community activities. All five areas were rated Good, and the previous overall Good rating was maintained.
Choice and independence
People were supported to make decisions, choose their key worker and take responsibility for parts of their medicines where this was safe.
“People are supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible” from the report
Kind and respectful care
Inspectors saw that staff respected people's privacy and personal space. People were involved in their care reviews and were treated as individuals.
“People were treated as unique individuals by kind and caring staff.” from the report
Safe medicines
The home had systems for ordering, storing, giving and disposing of medicines. The records examined showed medicines had been given consistently.
“Robust systems were in place for the safe ordering, storage, administration and disposal of medicines.” from the report
Activities and community life
People were supported with college, voluntary work, hobbies, social events and relationships. The home also helped people stay involved in the local community.
“People were supported to develop and maintain their individual interest in hobbies, paid and voluntary work and access to education programmes.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you match the number and skills of staff to my relative's support needs and daily activities?
- 02How will you support my relative to make choices and manage any medicines they may be able to take responsibility for?
- 03What education, work, hobbies and community activities could my relative take part in?
- 04How will my relative and our family be involved in care reviews and raising any concerns?
- 05What actions from your regular audits or quality visits are currently being followed up?
This was a comprehensive inspection covering all five CQC questions, including observations, discussions and reviews of care, medicine, staffing and quality records. This explanation was written from the published report of 8 September 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Beech Lodge - Mablethorpe
2 rated inspections over 3 years: the service has held its Good rating throughout.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- September 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2014
Report published without a new overall rating.
- May 2012
Report published without a new overall rating.
- May 2011
Registered with the Care Quality Commission on 10 May 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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9 live-in carers within about an hour of Lincolnshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
8 can care for a couple. 10 years' experience on average.
“Martin was more than a carer, he managed the home and became my uncle's best friend, enriching his life during his last few years.”
“Magda was always positive and proactive about trying new things to keep dad busy. She also introduced new ideas for keeping dad healthy.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.