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CQC report explained · a residential care home

What the CQC found at Beckside Lodge

Outstandingpublished 14 June 2019, 7 years ago

Rated Outstanding: inspectors found the home performing exceptionally well.

The five questions inspectors ask
Safe?
Good
Inspectors found good infection prevention and control arrangements. They were assured about PPE, testing, safe admissions, visiting, social distancing, hygiene and outbreak management.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Outstanding
Are people treated with kindness and dignity?
Responsive?
Outstanding
Is care built around the person? Care plans, activities, complaints.
Well-led?
Outstanding
Is the home run well? The manager, the culture, how problems get found and fixed.
The latest report, explained

What inspectors found, March 2021

Beckside Lodge was inspected but not rated; inspectors found good infection control and clean premises.

This was an announced, targeted inspection on 18 February 2021. It looked at how well the home was prepared to prevent and control coronavirus infections.

Inspectors found clean premises, hand sanitiser and personal protective equipment stations throughout the building. Staff were seen wearing suitable protective equipment, and signs promoted infection prevention.

The home had systems for social distancing. Inspectors said they were assured about visitor safety, shielding, admissions, protective equipment, testing, hygiene, outbreak management and the infection control policy.

The home was inspected but not rated. This report does not give an overall rating or a full rating for all five areas of care.

What inspectors praised
  • Clean premises

    Inspectors found the premises clean, with hand sanitiser and PPE stations available throughout the building.

    “The premises were clean. Hand sanitisers and PPE stations were situated throughout the building.” from the report
  • Use of protective equipment

    Staff were observed wearing appropriate protective equipment, and the home had signs and instructions about infection prevention.

    “Staff were observed wearing appropriate PPE. There was signage and instructions promoting safety through infection prevention practices.” from the report
  • Social distancing

    The home had systems in place to help people keep apart safely.

    “The service had effective systems in place to ensure everyone was socially distancing.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01How have your infection prevention and control arrangements changed since the inspection on 18 February 2021?
  2. 02How do you currently manage visiting and reduce the risk of infections being brought into the home?
  3. 03How often are people living here and staff tested, and what happens when someone has a positive result?
  4. 04What is your current plan for managing an infection outbreak?
  5. 05Can you provide the most recent full CQC inspection rating, as this inspection was not rated?

This was a targeted inspection of infection prevention and control under the Safe question; it was not a full inspection and the service was inspected but not rated. This explanation was written from the published report of 9 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

An earlier report, explained

What inspectors found, June 2019

Rated Outstanding; inspectors found exceptionally caring, responsive and well-led support, with safe and effective care rated Good.

This was an unannounced routine inspection on 07 May 2019. One inspector spoke with people, relatives, staff and health professionals, and reviewed care records, medicines information and management checks.

The home was rated Outstanding overall. Caring, Responsive and Well-led were Outstanding. Safe and Effective were Good. Inspectors found people were safe, treated with kindness and supported to make choices, build skills and become more independent.

The home had kept its Outstanding overall rating from the previous inspection in 2016. Inspectors found that person-centred care, activities and support for independence had been maintained and further improved.

What inspectors praised
  • Building independence

    The home helped people gain confidence, life skills and greater independence through carefully planned support and personalised equipment.

    “The service was exceptional at helping people to maintain and develop relationships with their families and friends.” from the report
  • Activities and opportunities

    People had varied activities based on their interests. These led to hobbies, friendships, business opportunities and meaningful employment.

    “Activities were carefully selected and had led to the development of real hobbies and interests.” from the report
  • Safe care

    Inspectors found suitable staffing, clear risk assessments, safe medicines systems and a clean, well-maintained environment.

    “There were enough staff deployed to ensure people received prompt care, support and regular interaction.” from the report
  • Strong management

    The home had maintained its high standards since the previous inspection and continued to develop new ways to improve people's outcomes.

    “Governance was fully embedded into the running of the service.” from the report
  • End of life support

    The home provided detailed end of life planning and gave extensive support to families and other people living there after a death.

    “The service provided exceptional end of life care. This was achieved through the dedicated work of staff and strong links with local health professionals.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01How would you support my relative's individual communication methods and help them make choices?
  2. 02What activities, community opportunities or employment support could be available for my relative?
  3. 03How are people and their families involved in writing and reviewing care plans?
  4. 04How do you check that medicines remain safe and that staff are competent to administer them?
  5. 05How would you involve and support our family if my relative needed end of life care?

This was an unannounced routine inspection covering all five key questions; the inspector reviewed elements of two people's care records and additional management documents supplied after the visit. This explanation was written from the published report of 14 June 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of Beckside Lodge

2 rated inspections over 3 years: the service has held its Outstanding rating throughout.

  1. March 2021Inspected but not ratedcurrent rating
    Safe: Inspected but not rated

    Read what inspectors found at Beckside Lodge →

  2. June 2019Outstandingstayed Outstanding
    Safe: GoodEffective: GoodCaring: OutstandingResponsive: OutstandingWell-led: Outstanding

    Read what inspectors found at Beckside Lodge →

  3. November 2016Outstanding
    Safe: GoodEffective: GoodCaring: OutstandingResponsive: OutstandingWell-led: Good

    Read this report on cqc.org.uk

  4. May 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  5. October 2013

    Registered with the Care Quality Commission on 6 October 2013.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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