CQC report explained · a nursing home
What the CQC found at Beaumont Nursing Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People told inspectors they felt safe. Risks were assessed and reviewed, medicines were managed safely and infection control measures were followed. Recruitment paperwork was present but disorganised and some documents were difficult to find.
- Effective?
- Good
- People's needs were assessed and care plans gave staff clear guidance. Staff had induction, training and supervision, and people were supported with food, drink and healthcare.
- Caring?
- Good
- People and relatives described staff as kind, respectful and compassionate. Staff knew people's preferences and supported them to make choices and remain as independent as possible.
- Responsive?
- Good
- Care plans were personalised and regularly updated. People were supported with activities, communication, relationships and complaints, and the home had arrangements for good end of life care.
- Well-led?
- Good
- People, relatives and staff were positive about the management. The home used audits, feedback and incident reviews to monitor quality and make improvements.
What inspectors found, May 2023
Beaumont Nursing Home was rated Good; inspectors found safe, kind and personalised care, with some records and visiting arrangements needing attention.
This was an unannounced inspection on 20 April 2023 by two inspectors. They spoke with six people using the home, two relatives and seven staff. They reviewed care records, medicines records, recruitment files and records about how the home was managed.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. People said they felt safe and staff were kind, skilled and available. Inspectors found that risks, medicines, infection control, food, healthcare and care planning were managed well.
Inspectors found two areas needing improvement. Recruitment checks were recorded in a disorganised way, and the home had visiting hours that did not follow government guidance at the time. The manager provided missing recruitment details after the inspection and later confirmed that visiting restrictions had been removed.
The previous overall rating was also Good, published on 22 February 2018. This inspection was part of a random check of services rated Good or Outstanding, and the Good ratings were maintained.
Safe staffing
People and relatives said staff were available and did not rush care. Inspectors also saw that staffing was organised and people's needs were met promptly.
“We saw the deployment of staff throughout the day was organised and people who required support with their personal care needs received this in a timely and sensitive way.” from the report
Kind and respectful care
Staff treated people as individuals and used respectful language. They knew people's preferred names, routines, likes and dislikes.
“People received kind and compassionate care from staff who used positive, respectful language which people understood and responded well to.” from the report
Personalised support
Care plans included people's preferences, interests and communication needs. People and relatives were involved in reviews and staff supported people with activities of their choice.
“Care plans provided clear guidance for staff to follow which included information about people's likes, dislikes, lifestyle, and interests.” from the report
End of life care
The home had recognised end of life care arrangements and worked with a local hospice. Care plans recorded people's wishes where they were willing to discuss them.
“This meant the service reached quality standards that were recognised as offering a high level of palliative and end of life care for people.” from the report
Learning and improvement
The home reviewed accidents, incidents, complaints and feedback. Inspectors found that actions were taken and lessons were shared with staff.
“There were systems in place to learn lessons when things went wrong, and these were shared with staff in meetings and one to one supervision meetings.” from the report
Recruitment records
needs fixingEmployment checks were in place, but the paperwork was disorganised and some documents were hard to locate. The manager provided missing details after the inspection and recognised that the records needed quality checking.
“Paperwork with employment checks was in place but was disorganised and some document's were difficult to locate.” from the report
Visiting arrangements
needs fixingAt the inspection, visiting was limited to set hours, although visits outside those hours could be arranged. Inspectors said this did not follow government guidance, and the manager later confirmed that restrictions had ended.
“At the time of our inspection the provider had visiting times between 13:00pm and 18:30pm but was able to facilitate visits outside of these times if required.” from the report
- 01How are recruitment and employment checks organised now, and how do you make sure every file is complete and easy to locate?
- 02What are the current visiting arrangements, including visits outside normal hours and visits at the end of life?
- 03How will you record and follow my relative's wishes about hospital treatment and end of life care?
- 04How often will my relative's care plan and risks be reviewed, and how will the family be involved?
- 05How do you make sure staffing levels remain sufficient when staff are absent or people's needs change?
This unannounced inspection assessed all five key questions and included checks of infection prevention and control; it was part of a random inspection of services previously rated Good or Outstanding. This explanation was written from the published report of 6 May 2023 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, November 2020
Beaumont Nursing Home was inspected but not rated; inspectors found strong infection control measures during the COVID-19 review.
This was an announced, targeted inspection on 27 August 2020. Inspectors looked at infection prevention and control measures during the coronavirus pandemic.
Inspectors were assured that the home was managing visitors, personal protective equipment, testing, admissions, shielding, cleaning and possible outbreaks safely.
The home supported people to stay in touch with relatives through video calls. Managers also contacted relatives weekly with updates about people's wellbeing.
The service was inspected but not rated. This inspection did not assess the home's overall quality or give ratings for most areas of care.
Infection control
Inspectors found robust infection control arrangements, supported by extra domestic staff and increased cleaning.
“Robust infection control procedures were in place and additional domestic staff had been employed to meet the need of increased cleaning and deep cleaning routines.” from the report
Managing infection risks
People with symptoms or positive tests were cared for separately, with a small staff team supporting them.
“When people were symptomatic with covid symptoms or tested positive, they were cared for in a separate area of the home to reduce cross infection.” from the report
Keeping families in touch
Staff helped people maintain contact with friends and family through regular video calls. Relatives also received weekly wellbeing updates.
“People were supported to keep in regular contact with friends and family. Staff facilitated regular video calls.” from the report
Safe visiting
Visitors had infection checks on arrival and were given protective equipment and hand-washing guidance.
“On arrival, visitors completed a Covid -19 risk assessment. Their temperature was recorded, and they were provided with personal protective equipment including disposable gloves, apron and masks” from the report
Inspectors raised no specific concerns in this report.
- 01Are visitors still completing infection risk checks and being given the protective equipment described in the report?
- 02How are people admitted to the home now, including any isolation arrangements?
- 03How are staff testing and working arrangements being managed to reduce the spread of infection?
- 04How are relatives kept updated about their family member's wellbeing?
- 05What arrangements are in place if someone develops symptoms or tests positive for COVID-19?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; it was not an overall assessment of the home's quality and the service was inspected but not rated. This explanation was written from the published report of 21 November 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Beaumont Nursing Home
3 rated inspections over 7 years: the service has held its Good rating throughout.
- May 2023Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- November 2020Inspected but not ratedSafe: Inspected but not rated
- February 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- May 2014
Report published without a new overall rating.
- October 2013
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 16 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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