CQC report explained · a nursing home
What the CQC found at Beaumont Manor
Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.
What inspectors found, August 2018
Rated Good; inspectors found safe, kind and personalised care, with a minor reminder about displaying the rating.
This was the home's first CQC inspection since it registered in April 2017. Inspectors visited on 26 June 2018. They spoke with people living there, relatives, staff and healthcare professionals, observed care and meals, looked around the home and checked care, medicines, staffing and quality records.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough staff, safe medicines practices, trained staff, prompt healthcare support and care plans that reflected people's needs and preferences.
People and relatives described kind and thoughtful staff. Inspectors saw people being offered choices, supported with activities and treated with privacy and dignity. The manager was approachable and the home used audits, meetings and feedback to monitor and improve care.
Safe medicines and staffing
Inspectors found medicines were given safely and on time. They also found enough staff to meet people's needs without rushing.
“People had their medicines on time. Staff met people's healthcare needs promptly and effectively and knew when to call in a doctor if they were concerned about a person's well-being.” from the report
Staff knew people well
Staff understood people's routines, interests and personal histories. This helped them provide care that reflected individual choices.
“Staff took time to get to know what was important to the people they supported.” from the report
Activities and personal choice
People were offered a wide range of group and individual activities. The home also supported people to attend special events, including a family wedding.
“There was a plan of special events and activities taking place in the service.” from the report
Quality monitoring
The home had systems for checking care plans, infection control and medicines. Feedback from people, relatives and staff was also collected.
“Effective systems were in place to monitor and review the quality of the home.” from the report
Rating display
minorThe manager was reminded that the latest CQC rating had to be clearly displayed at the home and on its website. This was a minor compliance reminder, not a breach listed in the report.
“The manager was reminded that as this was their first inspection there would be a legal requirement for them to conspicuously display their inspection rating in the service and on their website, in accordance with their legal responsibilities.” from the report
- 01How are my relative's care plans reviewed and updated if their needs or health change?
- 02How will you make sure there are enough staff if several people need help at the same time?
- 03Which activities would suit my relative's interests and abilities, and how is one-to-one support arranged?
- 04How will you support my relative with food, drink, nutrition and any advice from healthcare professionals?
- 05Is the latest CQC rating now displayed at the home and on the website?
This was the home's first inspection and covered all five CQC questions, with care, records, staffing, medicines, the premises and quality systems examined. This explanation was written from the published report of 8 August 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Beaumont Manor
Each visit the CQC has published, newest first, back to the day the home was registered.
- August 2018Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2017
Registered with the Care Quality Commission on 10 April 2017.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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35 live-in carers within about an hour of Essex
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,260 a week. 25 can care for a couple. 10 years' experience on average.
“Not only was she professional, polite and efficient but she bought a lovely smile and laughter to my parents home.”
“She brought fun and stimulation into mums life.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.