CQC report explained · a residential care home
What the CQC found at Beaumont Court Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found risk assessments, staff guidance and monitoring for falls and distressed behaviour. They found no evidence that people were at increased risk of injury from these issues, and were assured about infection prevention and control.
- Effective?
- Good
- Staff worked with GPs, occupational therapists and other professionals when people's health or needs changed. Referrals were made when needed, and advice was put into practice.
- Caring?
- Good
- This was not assessed during the targeted inspection.
- Responsive?
- Good
- This was not assessed during the targeted inspection.
- Well-led?
- Good
- The manager reviewed incidents and safeguarding concerns through monthly clinical governance reports. Staff received supervision, and managers carried out unannounced night checks.
What inspectors found, August 2023
Beaumont Court Care Home was inspected but not rated; inspectors found sensible risk management and no evidence of increased harm, while the previous Good rating remained in place.
This was an unannounced, targeted inspection on 12 July 2023. It followed an increase in notifications about falls and altercations. One inspector reviewed care plans, risk assessments, incident records, staffing, supervision and quality checks, and spoke with staff and a health and social care professional.
Inspectors found suitable risk plans and staff who understood how to support people at risk of falls or distress. They found no evidence that people were at increased risk of injury from these issues. Staff made referrals when people's needs changed and worked with health and social care professionals.
The home was also found to have suitable infection prevention arrangements. The inspection was targeted, so it did not review every part of the service. The service was inspected but not rated, and its previous overall Good rating remained unchanged.
Risk management
Care plans included information about risks, and staff could explain how they reduced those risks. Risk assessments were reviewed monthly.
“There was detailed information about the risks and guidance for staff to follow to keep them safe, with risk assessments reviewed monthly.” from the report
Working with professionals
Staff made timely referrals and worked with health and social care professionals when people's health or behaviour changed.
“The staff team worked closely with a range of health and social care professionals to help people manage their health and wellbeing” from the report
Management oversight
Managers reviewed incidents for patterns and used this learning to support staff. They also set up a falls workshop after an increase in unwitnessed falls.
“These helped to identify any trends or themes within the home.” from the report
Infection control
Inspectors were assured that infection prevention arrangements covered visitors, residents, personal protective equipment, outbreaks and the home's environment.
“We were assured that the provider was responding effectively to risks and signs of infection.” from the report
Some care records needed more detail
needs fixingThe manager said more specific information for one person was still being added to their care records. Inspectors saw the records were updated immediately, but this is worth checking if your relative has changing needs.
“Where more specific information was needed for a person, the registered manager acknowledged this was still in process and their care records were updated immediately.” from the report
Inspection followed increased incidents
needs fixingThe visit was prompted by more notifications about falls and altercations. Inspectors did not find evidence of increased risk of harm during this inspection, but families should ask how these incidents are monitored now.
“The inspection was prompted in part by an increase in notifications from the provider in relation to incidents related to falls and altercations between people who used the service.” from the report
- 01How many falls or altercations have happened since the inspection, and what has been learned from them?
- 02What changes resulted from the falls workshop and the managers' unannounced night checks?
- 03Have all care plans now been updated with the specific information inspectors said was still being added?
- 04How are sensor mats, welfare checks and other enhanced monitoring recorded and checked?
- 05How will you keep families informed if an incident happens or a person's needs change?
This was a targeted inspection of specific parts of Safe, Effective and Well-led, plus infection prevention and control; it did not assess the full key questions and did not review Caring or Responsive. This explanation was written from the published report of 2 August 2023 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, February 2022
Beaumont Court Care Home was inspected but not rated; inspectors were assured about its COVID-19 infection-control measures.
This was an announced, targeted inspection on 28 January 2022. It was carried out because of COVID-19 outbreaks and looked at infection prevention and control, as well as staffing pressures.
Inspectors were assured that the home was managing visitors, testing, personal protective equipment, social distancing, shielding, admissions and hygiene safely. They also saw staff following infection-control practice and found that the policy was up to date.
The home was inspected but not rated. This means the report does not give a Good, Requires Improvement or Inadequate rating. It was not a full inspection of all aspects of care.
Infection-control practice
Inspectors saw staff following infection-control best practice. The home also provided ongoing infection-control training.
“Staff had ongoing IPC training and we observed staff following best practice during the inspection.” from the report
Visiting arrangements
The home used a visiting room, required visitors to show a negative lateral flow test and kept relatives informed about changes.
“Relatives were kept updated and given information about any changes in visiting procedures and guidelines in the home.” from the report
Testing and outbreak planning
The home took part in regular COVID-19 testing and had processes for preventing and managing infection outbreaks.
“We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.” from the report
Checking professional access
The home checked vaccination evidence for visiting professionals and refused entry when the required evidence was not provided.
“A visiting health professional who visited during the inspection was unable and unwilling to show proof of their vaccination status upon entry” from the report
Inspectors raised no specific concerns in this report.
- 01How are you currently managing staffing pressures linked to COVID-19, and what effect do they have on people's care?
- 02What happens to visiting arrangements when there is a positive COVID-19 case in the home?
- 03How do you make sure visitors and visiting professionals meet the current testing or vaccination requirements?
- 04How often are people living in the home and staff tested, and how are the results managed?
- 05How do you check that there is enough PPE and that staff keep their infection-control training up to date?
This was a targeted inspection of infection prevention and control and staffing pressures; it did not rate the other areas of care. This explanation was written from the published report of 4 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Beaumont Court Care Home
2 rated inspections over a year: the service has improved, from Requires improvement to Good.
- August 2023Inspected but not ratedcurrent ratingSafe: Inspected but not ratedEffective: Inspected but not ratedWell-led: Inspected but not rated
- February 2022Inspected but not ratedSafe: Inspected but not rated
- November 2020Inspected but not ratedSafe: Inspected but not rated
- December 2019Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2018Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- April 2018
Registered with the Care Quality Commission on 29 April 2018.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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