CQC report explained · a residential care home
What the CQC found at Beaufort House
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured about infection prevention and control, the use of protective equipment, testing, visiting and safe admissions. They also asked about staffing pressures linked to COVID-19.
- Effective?
- Good
- This question was not assessed in this targeted inspection.
- Caring?
- Good
- This question was not assessed in this targeted inspection.
- Responsive?
- Good
- This question was not assessed in this targeted inspection.
- Well-led?
- Good
- This question was not assessed in this targeted inspection.
What inspectors found, February 2022
Inspected but not rated; inspectors found strong COVID-19 infection control and visiting arrangements, but this was not a full service rating.
The inspection took place on 27 January 2022 and was announced 24 hours beforehand. It was a targeted inspection about infection control, visiting arrangements and staffing pressures linked to COVID-19.
Inspectors found good practice. Staff used protective equipment properly, had infection control training and followed hand hygiene procedures. The home had regular infection control checks and updated COVID-19 policies.
Visiting arrangements included bookings, screening, rapid testing and protective equipment. The inspectors were assured about the home's infection control measures, but the service was inspected but not rated.
Infection control training
All staff had completed infection prevention and control training. Inspectors also saw checks of protective equipment use and hand hygiene.
“All staff had undertaken training in infection prevention and control.” from the report
Protective equipment
The home had enough protective equipment and monitored its stock. Inspectors were assured that it was being used safely and effectively.
“The home had ample supplies of PPE and stock levels were monitored by the registered manager.” from the report
Visiting arrangements
The home used a booking system, screening, rapid testing and protective equipment for visits. Visiting was carried out in line with government guidance.
“There were robust visiting arrangements in place, including a bookings system, screening questionnaires, rapid lateral flow testing and use of personal protective equipment.” from the report
Inspectors raised no specific concerns in this report.
- 01How are COVID-19-related staffing pressures being managed now?
- 02How often are infection prevention and control audits completed, and can families see the results?
- 03What infection control and testing arrangements currently apply to visitors?
- 04How do you check that staff are using protective equipment and following hand hygiene procedures?
- 05What was the outcome of the home's most recent full inspection?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; it was not a full service rating. This explanation was written from the published report of 19 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, December 2019
Rated Good; inspectors found safe, kind and personalised care, with minor further work on fire-drill and end-of-life records.
The inspection took place on 16 December 2019. One inspector spoke with four people, a relative and five staff. They also checked care, medicines, recruitment, supervision and management records.
The home supported six people with learning disabilities and/or autism. Inspectors found enough skilled staff, safe medicines practice and good support with health, food, communication and activities. People had choice and were supported to become more independent.
People and relatives said they were happy and felt safe. Staff were described as kind and caring, and inspectors found good relationships and personalised support. The home received Good ratings in all five areas.
The last inspection was also rated Good, published on 3 May 2017. A new manager had started in September 2019 and had applied to become registered with the CQC.
Safe staffing
Inspectors found there were enough staff at all times and that staff had the right skills and experience. Care was not rushed.
“There were enough staff on duty all of the time. Staff had the right skills and experience to support people effectively.” from the report
Personalised care
People were involved in decisions about their care and received support based on their needs, wishes and interests.
“People were involved in all aspects of their care.” from the report
Choice and independence
The home supported people to make choices, try new things, take part in daily activities and access the local community.
“The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion.” from the report
Kind relationships
Inspectors found that staff knew people well, treated them with kindness and built trusting relationships.
“People and staff had good relationships. This enhanced the quality of care which people received.” from the report
Fire-drill records
minorAt the inspection, not all staff had taken part in a planned fire drill. The report says this was completed after the inspection.
“We asked the manager to take action to ensure all staff had participated in a planned fire drill. This was completed following inspection.” from the report
End-of-life records
minorThe manager identified that records did not yet fully capture people's end-of-life wishes and preferences. No one needed this care during the inspection.
“The manager recognised there was further work to do with record keeping in relation to end of life care.” from the report
- 01Have all staff now completed the planned fire drill, and how often is this checked?
- 02How are each person's end-of-life wishes and preferences recorded and kept up to date?
- 03How will the new manager's application to become registered with the CQC be progressed?
- 04How are people involved in planning menus, activities and community outings?
- 05How are people's communication needs recorded so new staff can support them effectively?
This was a planned inspection covering all five CQC questions, and the report says the premises and care provided were both looked at. This explanation was written from the published report of 31 December 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Beaufort House
3 rated inspections over 5 years: the service has held its Good rating throughout.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- December 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- May 2017Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2014
Report published without a new overall rating.
- September 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 28 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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31 live-in carers within about an hour of Redcar and Cleveland
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,280 a week. 29 can care for a couple. 9 years' experience on average.
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Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.