CQC report explained · a residential care home
What the CQC found at Beacon View Home for Older People
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that infection risks were being managed. They found safe visiting arrangements, effective use of protective equipment, regular testing, good hygiene and up-to-date infection control policies.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Good
- Is the home run well? The manager, the culture, how problems get found and fixed.
What inspectors found, February 2021
Beacon View Home for Older People was inspected but not rated; inspectors found strong infection control measures.
This was a targeted inspection on 3 February 2021 during the coronavirus pandemic. Inspectors looked at how the home prevented and controlled infections. The visit was announced.
Inspectors were assured that the home screened visitors, supported safe visiting, used personal protective equipment properly and had enough supplies. People and staff were tested regularly, and vaccination had been arranged.
The home was clean and hygienic. Inspectors found suitable cleaning schedules, social distancing arrangements, updated infection control policies and plans for managing a possible outbreak.
The home was inspected but not rated. This report does not give an overall rating or ratings for most of the five key areas.
Safe visiting
The home screened visitors, recorded contact details and provided a visiting pod. Video calls were also used to keep people in contact with relatives and professionals.
“The provider had established an area for facilitating safe visiting called a visiting pod.” from the report
Protective equipment and testing
Staff used protective equipment safely and the home had enough supplies. People living in the home and staff were tested regularly.
“During our visit we observed the staff using Personal Protective Equipment, (PPE) safely.” from the report
Clean environment
The home was clean, with regular cleaning of frequently touched areas during the day.
“The home was clean and hygienic. Cleaning schedules were in place and frequently touched areas were cleaned regularly throughout the day to reduce the risk of infection.” from the report
Up-to-date infection plans
The home had current infection prevention policies and knew which agencies to contact if there was an outbreak.
“The provider had detailed and up-to-date infection prevention and control policies and procedures.” from the report
Inspectors raised no specific concerns in this report.
- 01How are visitors currently screened and supported to visit safely?
- 02How often are people living in the home and staff tested for infections?
- 03How do you make sure there are enough supplies of appropriate protective equipment?
- 04What would happen if there was an infection outbreak in the home?
- 05What are the home's current arrangements for keeping relatives in contact with residents?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; it did not provide ratings for the other key questions or an overall rating. This explanation was written from the published report of 13 February 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, March 2019
Beacon View Home for Older People was rated Good; inspectors found safe, kind and personalised care, with one medicines recording error.
This was an unannounced inspection on 26 February 2019. Two inspectors spoke with people living in the home, relatives, professionals and staff. They observed care, toured the building and checked care, staffing and management records.
The home provided accommodation and personal care for up to 45 people. There were 39 people living there at the time. Inspectors found people were safe, treated with kindness and supported by enough trained staff. Care plans were personalised, activities were available and complaints systems were in place.
The home was rated Good overall and Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. The report says legal requirements were met. Safe improved to Good, while the other four ratings remained Good since the previous inspection in September 2016.
Staffing and recruitment
Inspectors found enough staff during the visit and saw evidence of safe recruitment. Staff training and competency checks were in place.
“We observed sufficient numbers of staff in all areas of the home during our inspection.” from the report
Kind and respectful care
People and relatives were positive about the care. Inspectors saw people treated with dignity and involved in decisions about their care.
“We saw all people who used the service were consistently treated with kindness by the staff team.” from the report
Personalised support and activities
Care plans described people's individual needs, interests and preferences. People were offered a range of activities and choices about taking part.
“A variety of activities was provided to people who used the service both in the service and in the wider community.” from the report
Controlled drugs record
needs fixingInspectors found a recording error in the controlled drugs register. The manager took immediate action to investigate and said staff would be reminded about accurate recording.
“We noted a recording error in the controlled drugs registered.” from the report
- 01What caused the recording error in the controlled drugs register, and what checks are now in place to prevent it happening again?
- 02How many staff are normally on duty during the day and at night, and how is staffing changed when people's needs change?
- 03How would you use my relative's care plan, life story and interests to plan their daily care and activities?
- 04What refurbishment work is still planned, and how will it support people living with dementia?
- 05How are relatives involved in reviewing care plans and raising concerns?
This was an unannounced scheduled inspection covering the home, its premises and care, with all five CQC areas rated; the previous inspection was on 1 September 2016. This explanation was written from the published report of 23 March 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Beacon View Home for Older People
2 rated inspections over 3 years: the service has held its Good rating throughout.
- February 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at Beacon View Home for Older People →
- March 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Beacon View Home for Older People →
- September 2016GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2013
Report published without a new overall rating.
- February 2013
Report published without a new overall rating.
- May 2011
Report published without a new overall rating.
- February 2011
Registered with the Care Quality Commission on 2 February 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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85 live-in carers within about an hour of Lancashire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 78 can care for a couple. 11 years' experience on average.
“She understands the needs of an elderly person in the early stages of dementia and has treated my mother with great kindness and skill.”
“Thanks to Tracy, Dad was always immaculately dressed and clean, his meals were all home cooked and nutritionally well balanced and his home was always kept really clean and tidy.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.