CQC report explained · a residential care home
What the CQC found at Beachfield
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Staffing matched people's assessed needs, with one-to-one support and extra staff when needed. Medicines, recruitment, infection control and risk assessments were found to be well managed.
- Effective?
- Good
- Staff were trained and supported, and understood the Mental Capacity Act and Deprivation of Liberty Safeguards. People were supported with healthy food, specialist health needs and least restrictive care.
- Caring?
- Good
- People, relatives and professionals described staff as kind and caring. Inspectors saw staff respecting people's privacy, dignity, choices and need for personal space.
- Responsive?
- Good
- Care plans were highly individualised and reflected people's wishes, communication needs and aspirations. Staff supported people to try new activities, build friendships and take part in community life.
- Well-led?
- Good
- Managers promoted a person-centred culture and staff understood the home's values. Feedback, meetings, audits and partnership working were used to review and improve care.
What inspectors found, February 2019
Beachfield was rated Good in all five areas; inspectors found safe, kind and highly personalised care.
The inspection took place on 19 January 2019 and was announced at short notice. One inspector spoke with people, relatives, staff and healthcare professionals. They reviewed care files, medicines records, recruitment checks and quality records.
Inspectors found enough staff with the right skills. People received personalised one-to-one support, medicines were managed safely, and risks were assessed and reviewed. Staff supported people with autism and learning disabilities to make choices, stay independent and try new activities.
People were treated with kindness, dignity and respect. Care plans reflected individual needs, communication styles and interests. The managers used feedback, audits and partnership working to monitor and improve the home.
The overall rating was Good, with Good ratings for Safe, Effective, Caring, Responsive and Well-led. The home had also been rated Good in all five areas at the previous inspection in April 2016.
Personalised support
Staff were described as highly skilled and sensitive to people's individual needs. Inspectors found that support was genuinely person-centred.
“People were being supported by staff who were highly skilled, sensitive to their needs and who worked in a truly person-centred way.” from the report
Safe medicines
The home had systems for storing, recording and giving medicines safely. Staff training and regular checks were in place.
“Medicines were well managed. There were robust systems in place for safe storage, recording and administering of all medicines.” from the report
Kind and respectful care
Staff supported people with dignity and respected their privacy, choices and need for quiet or personal space.
“People were supported in a way which ensured their dignity and privacy was upheld.” from the report
Independence and activities
People were supported to try new things, access community facilities and develop living skills while keeping appropriate safety measures.
“With careful planning and skilled support, people were accessing community facilities and trying activities such shopping for their own groceries.” from the report
Inspectors raised no specific concerns in this report.
- 01How many staff support each person during the day and at night, and when is extra two-to-one support provided?
- 02How are epilepsy rescue medicines checked, taken on outings and kept ready for use?
- 03How will you find out and act on my relative's views about menus, activities and how the home is run?
- 04How will you communicate with my relative using their preferred methods, such as signing, pictures or non-verbal cues?
- 05How are care plans and risk assessments reviewed when my relative's health, behaviour or interests change?
This was a planned, announced inspection of the premises and care, covering all five CQC questions and reviewing the overall quality of the home. This explanation was written from the published report of 19 February 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Beachfield
2 rated inspections over 3 years: the service has held its Good rating throughout.
- February 2019Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2014
Report published without a new overall rating.
- January 2014
Report published without a new overall rating.
- April 2013
Report published without a new overall rating.
- January 2012
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 23 November 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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17 live-in carers within about an hour of Devon
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,270 a week. 15 can care for a couple. 13 years' experience on average.
“She is such a warm and gentle person while being professional and competent at the same time.”
“She looked after my mum, who can be incredibly challenging, so well and so gently, and we always felt confident that my mum was getting the best care available.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.