CQC report explained · a residential care home
What the CQC found at Barnhaven Residential Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured about infection prevention and control, visiting arrangements and measures to manage COVID-19-related staffing pressures.
- Effective?
- Good
- This area was not assessed in this targeted inspection.
- Caring?
- Good
- This area was not assessed in this targeted inspection.
- Responsive?
- Good
- This area was not assessed in this targeted inspection.
- Well-led?
- Good
- This area was not assessed in this targeted inspection.
What inspectors found, February 2022
Inspected but not rated; inspectors found good infection control and visiting arrangements during the COVID-19 focused inspection.
Inspectors visited the home on 19 January 2022. The visit was announced and gave 24 hours' notice.
This was a targeted inspection about infection prevention and control, visiting arrangements and COVID-19-related staffing pressures. Inspectors found that the home had suitable measures in place and was following relevant guidance.
The home was clean, visiting arrangements were in place and staff used personal protective equipment safely. The inspection did not give an overall quality rating, or ratings for most of the five areas.
Infection control
The home was clean and staff followed regular cleaning schedules, including extra cleaning of frequently touched surfaces.
“The service was clean and fresh, the staff maintained effective cleaning schedules in line with the government guidance.” from the report
Safe visiting
The home checked visitors' test, vaccination and temperature information, and provided protective equipment and hand hygiene measures.
“Safe arrangements were in place for people's relatives and professionals visiting the service.” from the report
Visiting options
The home had visiting arrangements intended to reduce infection risk, including a visitors' pod.
“There was an option to use a visitors' pod designed to minimise the risk of cross infection.” from the report
Activities
Inspectors found that the home had a programme of social events based on people's choices.
“The provider ensured a meaningful program of social events was in place to support people with activities of their choice.” from the report
Inspectors raised no specific concerns in this report.
- 01What were the home's staffing pressures after this inspection, and did they affect people's care?
- 02How are medicines managed and checked, since this targeted inspection did not assess medicines?
- 03What are the current overall and five-question CQC ratings for the home?
- 04How are activities planned for people whose needs or interests have changed?
- 05What infection control and visiting arrangements are currently in place?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; it did not provide a full quality rating or assess the other key questions. This explanation was written from the published report of 3 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, March 2020
Barnhaven Residential Care Home was rated Good; inspectors found safe, kind and well-managed care, but activities were limited.
This was an unannounced inspection on 28 and 31 January 2020. The inspector spoke with people living in the home, relatives and staff. They also observed care and checked care records, medicines records, staff files and management records.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough staff, safe medicines management, clean premises, suitable training and good access to health professionals.
People were treated with kindness, dignity and respect. Care was personalised, and people were supported to make choices and remain independent. The home also had a positive culture and systems for checking quality and safety.
The main weakness was activities. People had limited chances to follow their interests or take part in meaningful activities, particularly people living with dementia. The provider was advised to seek guidance, and a new part-time activities co-ordinator was due to start.
Safe staffing and medicines
Inspectors found enough staff to respond promptly, and medicines were stored, administered and monitored safely.
“There were enough staff on duty to meet people's needs and preferences.” from the report
Kind and respectful care
People were treated with patience and kindness. Staff respected privacy and helped people stay independent.
“People received personalised care which reflected their needs and preferences.” from the report
Good support and food
Staff had relevant training and people received food suited to their needs and preferences. The home worked well with health professionals.
“The service worked well with health and social care professionals to provide timely care to people.” from the report
Positive management
The home had a friendly and open culture. Regular checks were used to monitor quality and make improvements.
“Quality assurance processes were well-established within the service and the registered manager and staff team promoted a positive and open culture.” from the report
Limited meaningful activities
needs fixingPeople had few opportunities to follow their interests or take part in stimulating activities. The programme was mainly arts and crafts, quizzes and bingo, with activities averaging six to eight times a month.
“We recommend the provider seek advice and guidance on developing meaningful activities, particularly for those people living with dementia.” from the report
- 01What meaningful activities are now available, especially for people living with dementia?
- 02Has the new part-time activities co-ordinator started, and how often are activities provided?
- 03How do you make sure people’s individual interests and cultural preferences shape the activities programme?
- 04How is the registered manager’s time divided between this home and the other service, and who provides management cover?
- 05What action has been taken on the recommendations from the fire risk assessment?
This was an unannounced inspection covering all five CQC questions, including both the care provided and the premises; all five ratings were assessed during this inspection. This explanation was written from the published report of 5 March 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Barnhaven Residential Care Home
2 rated inspections over 3 years: the service has held its Good rating throughout.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at Barnhaven Residential Care Home →
- March 2020Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Barnhaven Residential Care Home →
- July 2017GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2016Inspected but not ratedSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
- February 2016
Registered with the Care Quality Commission on 4 February 2016.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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17 live-in carers within about an hour of Devon
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,270 a week. 15 can care for a couple. 13 years' experience on average.
“She is such a warm and gentle person while being professional and competent at the same time.”
“She looked after my mum, who can be incredibly challenging, so well and so gently, and we always felt confident that my mum was getting the best care available.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.