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What the CQC found at Barlavington Manor

Requires improvementpublished 5 November 2025, 11 months ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The latest report, explained

What inspectors found, March 2022

Barlavington Manor was inspected but not rated; inspectors found good infection control and safe visiting arrangements.

This was an announced, targeted inspection on 19 February 2022. Inspectors looked mainly at infection prevention and control, visiting arrangements and COVID-19-related staffing pressures.

Inspectors were assured that the home was using personal protective equipment safely, supporting testing, managing visitors and maintaining cleaning and hygiene arrangements. Staff were observed wearing protective equipment appropriately.

The home was not given an overall quality rating, and Safe was marked 'Inspected but not rated'. The other four areas were not assessed in this inspection.

What inspectors praised
  • Infection control

    The provider was following current infection control guidance and had an infection control champion to support staff and keep guidance up to date.

    “The provider had followed current guidance in relation to infection prevention and control (IPC).” from the report
  • Safe visiting

    Visitors had different areas available for visits and were asked to wear protective equipment and show a negative test before entering.

    “The provider facilitated safe visiting arrangements; a variety of visiting areas were available.” from the report
  • Staff training and PPE

    Staff had training in infection control, hand hygiene and the safe use of protective equipment. Inspectors saw staff using it correctly.

    “Staff were observed to wear their PPE appropriately.” from the report
  • Cleaning

    The home had increased cleaning, including regular cleaning of frequently touched areas and extra deep cleaning.

    “The registered manager had implemented enhanced cleaning schedules to incorporate regular cleaning of high touch areas and additional deep cleaning.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01How are you managing any current COVID-19-related staffing pressures, and have these affected people's care?
  2. 02How do you keep infection prevention and control guidance up to date?
  3. 03What visiting arrangements are currently available, and what checks or protective equipment are required?
  4. 04How often are frequently touched areas cleaned, and when is extra deep cleaning carried out?
  5. 05How do you check that staff use protective equipment and follow hand hygiene procedures correctly?

This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; it did not assess the other four quality areas. This explanation was written from the published report of 2 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

An earlier report, explained

What inspectors found, December 2020

Inspected but not rated; inspectors were assured that infection prevention and control arrangements were safe and well managed.

This was an announced, targeted inspection on 4 December 2020. It was carried out because of coronavirus outbreaks in care homes and focused on infection prevention and control.

Inspectors found the home was clean and tidy. High-touch areas were disinfected regularly, visitors had checks before entering, and personal protective equipment was available and used.

Inspectors were assured about testing, social distancing, safe admissions, outbreak management and the infection control policy. The home was inspected but not rated, so this report does not give an overall quality rating.

What inspectors praised
  • Clean environment

    The home was clean and tidy, with regular disinfection of areas that people often touched.

    “The service was clean and tidy and specific processes were followed to ensure all cleaning tasks were consistently completed.” from the report
  • Protective equipment and visitor checks

    Visitors had temperatures taken and completed checks before entering. Protective equipment was available throughout the home and staff wore it in line with government guidance.

    “Hand-washing facilities were available, and visitors had their temperatures taken and completed either a questionnaire, or signed in to an online track and trace device before entering the service.” from the report
  • Testing and risk management

    The home kept detailed records of coronavirus test results and completed risk assessments for people living there and staff.

    “In depth analysis of COVID-19 testing was in place, so that the registered manager had a full record of test results for people and staff.” from the report
  • Staff infection control training

    Staff had completed infection prevention and control training, and additional training had been undertaken to support good practice.

    “Staff had completed infection prevention and control (IPC) training.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01How often are high-touch areas such as door handles and hand rails disinfected, and how is this checked?
  2. 02What checks do visitors complete before entering the home now?
  3. 03How are coronavirus test results for residents and staff recorded and followed up?
  4. 04What infection prevention and control training have staff completed recently?
  5. 05How would the home respond if an infection outbreak occurred?

This was a targeted inspection of infection prevention and control under the Safe question, so it did not provide ratings for the other areas of care. This explanation was written from the published report of 18 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of Barlavington Manor

3 rated inspections over 5 years: the service has held its Good rating throughout.

  1. March 2022Inspected but not ratedcurrent rating
    Safe: Inspected but not rated

    Read what inspectors found at Barlavington Manor →

  2. December 2020Inspected but not rated
    Safe: Inspected but not rated

    Read what inspectors found at Barlavington Manor →

  3. October 2020Inspected but not rated
    Safe: Inspected but not ratedWell-led: Inspected but not rated

    Read this report on cqc.org.uk

  4. October 2019Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: OutstandingWell-led: Good

    Read this report on cqc.org.uk

  5. February 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  6. January 2015Good
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  7. February 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. March 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. January 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  10. November 2010

    Registered with the Care Quality Commission on 25 November 2010.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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