CQC report explained · a nursing home
What the CQC found at Barham Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found up-to-date risk assessments, enough staff, safe recruitment and suitable medicines systems. They were also assured about infection prevention and control arrangements.
- Effective?
- Good
- People's needs were assessed and care was planned with their involvement. Staff had suitable training and support, and people had access to healthcare and a varied diet.
- Caring?
- Good
- Staff had kind relationships with people and respected their dignity, privacy, preferences and independence. People were encouraged to make day-to-day choices.
- Responsive?
- Good
- Care records were detailed and person-centred. People had activities, choices about how they spent their time and information in formats to support communication.
- Well-led?
- Good
- Inspectors found a welcoming atmosphere and positive views about the management. Quality checks were described as robust, with action taken when shortfalls were found.
What inspectors found, June 2021
Barham Care Home was rated Good in all five areas; inspectors found safe, kind and personalised care, with effective leadership and communication.
This was the first ratings inspection after the service was newly registered following a sale to a new provider in September 2019. Inspectors visited on 5 May and 17 May 2021. They spoke with people living there, relatives and staff, and checked care records, medicines, recruitment, training, complaints and quality checks.
Inspectors found that people were protected from abuse and avoidable harm. Staffing, recruitment, medicines and infection control were satisfactory. Staff had the training and support needed to care for people.
People were treated with kindness and respect. Their care was personalised, and they were supported to make choices about daily life, meals and activities. Inspectors also found good communication with relatives and other professionals.
The overall rating and all five question ratings were Good. This means inspectors found consistently good care and management at the time of this inspection, although it does not mean every part of the service was perfect.
Safe care and staffing
Inspectors found that staff understood people's risks, recruitment checks were completed and there were enough staff to meet people's needs.
“There were sufficient staff to meet people's needs and keep them safe.” from the report
Kind and respectful staff
People were supported by staff who knew their preferences and treated them with dignity. Staff encouraged people to make their own choices.
“Staff had developed caring relationships with people using the service.” from the report
Personalised care
Care records described how each person wanted to be supported. Staff understood people's needs, communication styles and preferences.
“People's care records were detailed and person-centred. Information in them described how people wished to be supported in all aspects of daily living and their personal preferences.” from the report
Food and nutrition
People had a wide choice of well-presented food. Care plans and checks were used to support people's nutritional needs.
“The dining experience was a pleasant and well organised occasion. People had a wide choice of food available and meals served were well presented.” from the report
Quality monitoring
The management team regularly checked care plans, medicines, health and safety and the environment. Inspectors said action was taken when shortfalls were identified.
“Systems to monitor the quality of service, including reviewing care plans, checking medicines management, health and safety and the environment, were robust.” from the report
Inspectors raised no specific concerns in this report.
- 01How do you make sure there are enough staff on each shift, including during difficult days?
- 02How will you involve my relative and our family in reviewing their care plan?
- 03What activities are available for someone with my relative's interests, mobility and communication needs?
- 04How will you keep relatives updated about changes in care or health?
- 05How do you check that medicines are given safely and on time?
This was the first ratings inspection of the newly registered care home and covered all five CQC questions, including infection prevention and control arrangements. This explanation was written from the published report of 10 June 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Barham Care Home
4 rated inspections over 6 years: the service has improved, from Requires improvement to Good.
- June 2021Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2017Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2016Requires improvementstayed Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
- September 2015Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
- September 2019
Registered with the Care Quality Commission on 9 September 2019.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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23 live-in carers within about an hour of Suffolk
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,260 a week. 17 can care for a couple. 7 years' experience on average.
“Not only was she professional, polite and efficient but she bought a lovely smile and laughter to my parents home.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.