CQC report explained · a nursing home
What the CQC found at Avery Park Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, July 2022
Rated Good; inspectors found safe, kind and personalised care, with some medicines records needing improvement.
This was the home’s first inspection after registration. It was unannounced and took place over 29 and 30 June 2022. Inspectors spoke with people, relatives and staff, observed care and activities, and checked care, medicines, recruitment and management records.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. People said they felt safe, staff knew their needs, and relatives were positive about the care and leadership.
Inspectors found enough safely recruited staff, detailed care plans, good training and strong infection control. They also found that some medicines checks and records needed strengthening. The deputy manager addressed these issues straight away.
Enough staff
Inspectors found enough staff to meet people’s needs and keep them safe. Recruitment checks were completed before staff started their probationary period.
“There were sufficient staff to keep people safe.” from the report
Kind, individual care
Staff knew people well and supported their preferences, choices, dignity and independence. Inspectors saw warm and meaningful relationships between people and staff.
“Staff provided care and support in a very caring and meaningful way.” from the report
Good leadership
People, relatives and staff expressed confidence in the management team. The home used audits, meetings and action plans to monitor and improve care.
“The service was well managed.” from the report
Support with food and health
The home treated mealtimes as an important social experience and assessed risks around nutrition. People were supported to access GPs, dental care and other health professionals.
“Staff placed a strong emphasis on the dining experience and saw it as an important social activity.” from the report
Medicines records
needs fixingSome 'as needed' medicines did not have clear protocols, and some handwritten medicine entries were not signed by two staff as expected. The home acted on these shortfalls straight away.
“Some areas of medicines management needed to be strengthened.” from the report
Privacy at the bedroom door
minorInspectors saw one occasion when staff knocked but entered without waiting to be invited in. This was reported to the registered manager for action.
“We observed one incident when we were talking to a person in their room where staff knocked on the door but did not wait to be invited in.” from the report
- 01What changes were made to the protocols for 'as needed' medicines after the inspection?
- 02How do you now check that all medicine administration records are completed and signed correctly?
- 03What action was taken after staff entered a person’s room without waiting to be invited in?
- 04How will you involve my relative and our family in care plan reviews and daily decisions?
- 05What activities and health services would be available to meet my relative’s particular needs?
This was the first inspection after registration and covered all five CQC questions, including infection prevention and control under Safe. This explanation was written from the published report of 23 July 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Avery Park Care Home
Each visit the CQC has published, newest first, back to the day the home was registered.
- July 2022Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2021
Registered with the Care Quality Commission on 5 March 2021.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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89 live-in carers within about an hour of North Northamptonshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 76 can care for a couple. 12 years' experience on average.
“If you bump into her in the night on her way to the bathroom she will still inquire how you are and if everything is alright.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.