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CQC report explained · a residential care home

What the CQC found at Averley Home

Requires improvementpublished 16 June 2026, 3 months ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Averley Home.

The story over the years

Every inspection of Averley Home

8 rated inspections over 7 years: the service has improved, from Requires improvement to Good.

  1. October 2022Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. May 2021Requires improvement
    Safe: Requires improvementEffective: Requires improvementWell-led: Requires improvement
  3. February 2021Inspected but not rated
    Safe: Inspected but not rated
  4. February 2020Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
  5. August 2019Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Inadequate
  6. May 2018Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  7. August 2017Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Inadequate
  8. December 2016Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  9. October 2015Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  10. April 2025

    Registered with the Care Quality Commission on 30 April 2025.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

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Care at home

39 live-in carers within about an hour of Kent

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,260 a week. 33 can care for a couple. 12 years' experience on average.

Raja S.
1 review
From £1,099 a week, 13 years caring
Based about 30 minutes from Kent. Can care for a couple
Alana P.
1 review
From £1,050 a week, 18 years caring
Based about 31 minutes from Kent. Can care for a couple
Priyanka P.
1 review
From £1,169 a week, 15 years caring
Based about 35 minutes from Kent. Can care for a couple
Iuliana S.
1 review
From £1,120 a week, 5 years caring
Based about 38 minutes from Kent
“Always on time and with a lovely smile for my mum. Theresa is kind and sensitive to my mum's needs.”
Anthea D., about Theresa L.
“Irene was a very kind and empathetic carer who knew just the right words to say to put a smile on my face.”
Winnie N., about Irene N.
See live-in carers near KentProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.