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CQC report explained · a residential care home

What the CQC found at 60 Manor Place

Goodpublished 4 October 2017, 9 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The latest report, explained

What inspectors found, October 2017

Autism Together - 60 Manor Place was rated Good; inspectors found safe, respectful and personalised support.

This was a planned inspection on 5 September 2017. The inspector met one person living at the home and spoke with staff and the manager. They checked care files, staff records and other records.

The home supported two people. Inspectors found that people were helped to make choices, stay as independent as possible and take part in activities, work and social events. They found the home safe and comfortable, with medicines managed safely and records kept up to date.

All five areas were rated Good: safe, effective, caring, responsive and well-led. The home was also rated Good at the previous inspection, so this rating remained unchanged.

What inspectors praised
  • Safe medicines and risk management

    Inspectors found that risks were assessed and safety measures were in place. Prescribed medicines were safely managed and checked weekly.

    “One person had a medical condition that put him at risk and we saw that safety measures had been put in place to protect him from harm.” from the report
  • Experienced and trained staff

    The staff team had worked at the home for at least two years. Staff completed the provider's training programme and received supervision and appraisals.

    “They had completed the Autism Together comprehensive training programme and had relevant qualifications.” from the report
  • Respect and independence

    People were encouraged to learn skills and make their own choices. Staff respected privacy and had friendly, respectful relationships with the people living there.

    “People were encouraged to be as independent as possible and learn new skills, for example using cards instead of cash to pay for shopping.” from the report
  • Personalised activities and support

    People had detailed care records and took part in activities that mattered to them, including work, community services, music, shows and holidays.

    “One person was a member of the Autism Together band and this was an important part of his life.” from the report
  • Well-maintained records and involvement

    Care and management records were current and clear. People were involved in monthly house meetings and could express their views about the home.

    “The records we looked at were up to date, neat and legible.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01How would you support my relative to make choices and develop independence, including with meals, money and daily activities?
  2. 02How would you manage my relative's medicines, and how often would medicines be checked?
  3. 03Which work, community activities, social events and short breaks could my relative take part in?
  4. 04How often would my relative's care plan be reviewed, and how would family members be involved?
  5. 05How would the home cover staff sickness and holidays, and who would provide management support when needed?

This was a planned, pre-arranged inspection covering all five quality areas; the inspector met one person living at the home and spoke with staff and the manager. This explanation was written from the published report of 4 October 2017 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of 60 Manor Place

2 rated inspections over 2 years: the service has held its Good rating throughout.

  1. October 2017Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read what inspectors found at 60 Manor Place →

  2. October 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. February 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  4. May 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  5. October 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. January 2011

    Registered with the Care Quality Commission on 24 January 2011.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

Care at home

40 live-in carers within about an hour of Wirral

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,230 a week. 37 can care for a couple. 8 years' experience on average.

“It was clear that she genuinely cared and her warm approach really helped put our minds at ease.”
Sara K., about Trudi M.
“He developed a close affinity with Terence, spending time talking with him before he retired to bed and looking after his needs during the night.”
John P., about Rodrigo Javier B.
See live-in carers near WirralProfiles, rates and reviews are free to look at.

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