CQC report explained · a residential care home
What the CQC found at 13 Station Road
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that infection prevention and control measures were in place, including testing, protective equipment, cleaning and outbreak management.
- Effective?
- Good
- This area was not assessed in this targeted inspection.
- Caring?
- Good
- This area was not assessed in this targeted inspection.
- Responsive?
- Good
- This area was not assessed in this targeted inspection.
- Well-led?
- Good
- This area was not assessed in this targeted inspection.
What inspectors found, December 2020
Inspected but not rated; inspectors were assured that infection control measures were being used during a coronavirus outbreak.
The CQC carried out an announced, targeted inspection on 18 November 2020. It looked only at infection prevention and control because the home had experienced a coronavirus outbreak.
Inspectors were assured about visitors, social distancing, admissions, protective equipment, testing, cleaning, outbreak management and the infection control policy. The home worked with local health professionals and increased cleaning of high-contact areas.
No rating was given. This inspection does not provide a full judgement on the quality of care across all five areas.
Outbreak management
The home used the government testing scheme and worked with the local authority infection prevention and control team and other health professionals to manage the outbreak.
“The service was accessing the government testing scheme which had assisted them to identify an outbreak quickly.” from the report
Social distancing
Staff made changes to the layout and ventilation of shared areas and encouraged people to isolate or keep apart when needed.
“Staff worked hard to promote social distancing in the service and when appropriate, they encouraged people to self-isolate in their bedrooms” from the report
Cleaning
Cleaning was increased in areas most likely to spread infection, including door handles and light switches.
“Cleaning schedules had expanded to address more at-risk areas of the building.” from the report
Infection control systems
Inspectors were assured that the home had effective arrangements covering visitors, admissions, protective equipment, testing and its infection control policy.
“We were assured that the provider's infection prevention and control policy was up to date.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection control arrangements are in place now, including testing and protective equipment?
- 02How would you manage an outbreak and support people who do not want to stay in their bedrooms?
- 03How often are high-contact areas such as door handles and light switches cleaned?
- 04How do you manage visits while reducing the risk of infection?
- 05When was the home's infection prevention and control policy last reviewed?
This was a targeted inspection of infection prevention and control during a coronavirus outbreak; it did not rate the other areas of care. This explanation was written from the published report of 24 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, October 2018
Aspire in the Community - 13 Station Road was rated Good; inspectors found kind, person-centred care, with minor improvements needed to medicine storage records and emergency plans.
Inspectors visited the home without warning on 13 September 2018. They spoke with four people, three relatives and five staff. They also observed care, reviewed records and checked medicines, staffing and quality systems.
The home supported up to seven younger adults with learning disabilities. Inspectors found people were safe, treated kindly and supported to make choices. Staff helped people stay healthy, keep relationships, take part in activities and use community services.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. The home had remained Good since its previous comprehensive inspection in April 2016.
Kind and respectful care
Inspectors saw friendly, caring interactions. Staff supported people's dignity, privacy and emotional needs.
“We observed staff interacting with people and found they were supportive, kind and caring in their manner.” from the report
Choice and independence
People were offered choices and supported to make decisions. The home aimed to avoid unnecessary restrictions on people's freedom.
“We saw people were given choices and supported to make decisions in line with registering the right support guidance.” from the report
Person-centred support
Care plans described how each person preferred to be supported. Staff used photos and symbols to help people understand their plans.
“Support plans were easy to read and the use of photos and symbols were used to help people understand them.” from the report
Community and family links
People were supported to maintain relationships and take part in activities and outings they enjoyed.
“Staff supported people to maintain contacts with the community and engage in social activities and outings which they enjoyed.” from the report
Regular checks and oversight
The registered manager and provider used audits covering medicines, care records, staffing, training and other areas of the service.
“We saw that audits were in place for areas such as medicine management, catering, first aid, care records and infection control.” from the report
Medicine storage temperatures
needs fixingOne medicine store did not have daily temperature records. The manager said this would be addressed.
“However, the temperature of this store was not recorded daily to ensure the temperature was suitable for storing medicines.” from the report
Emergency evacuation plans
needs fixingSome personal emergency evacuation plans did not contain all the detail needed to support people safely in an emergency.
“However, some PEEP's required some detail adding.” from the report
Access to feedback
minorThe home asked people to comment through quality questionnaires, but the inspection report says the feedback was not readily available.
“People were asked to comment about the service via a quality questionnaire. However, feedback was not readily available.” from the report
- 01How are medicine storage temperatures recorded now, and what happens if a temperature is outside the recommended range?
- 02Have all personal emergency evacuation plans been updated with the missing details?
- 03How can residents and relatives see feedback from quality questionnaires?
- 04How will relatives be involved in the planned relatives' meetings and service improvements?
- 05How do you check that each person receives the level of support they have been assessed as needing?
This was an unannounced inspection covering all five CQC areas, including the accommodation, care, medicines, records, staffing and management systems. This explanation was written from the published report of 6 October 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of 13 Station Road
2 rated inspections over 2 years: the service has held its Good rating throughout.
- December 2020Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- October 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2013
Report published without a new overall rating.
- October 2012
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 26 November 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 99 live-in carers within about an hour of Barnsley
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 82 can care for a couple. 12 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Ivy was very kind and gentle in all her dealings with my late mother. They got on very well and were able to share a joke and a laugh.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.