CQC report explained · a nursing home
What the CQC found at Ashwood Nursing Home - Spalding
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that infection prevention and control measures were safe. This included PPE, testing, visitor screening, safe admissions, hygiene and outbreak arrangements.
- Effective?
- Good
- This question was not covered by the targeted inspection.
- Caring?
- Good
- This question was not covered by the targeted inspection.
- Responsive?
- Good
- This question was not covered by the targeted inspection.
- Well-led?
- Good
- This question was not covered by the targeted inspection.
What inspectors found, January 2021
Inspected but not rated; inspectors were assured that infection control arrangements were safe and met guidance.
This was an announced, targeted inspection on 23 November 2020. It looked at infection prevention and control because of the coronavirus outbreak.
Inspectors found sufficient protective equipment, regular testing for people and staff, safe admission arrangements and visitor screening. Staff had infection control training and were using protective equipment appropriately.
The home had a visiting room and used window, outdoor and technology-supported visits. Inspectors were assured that infection control measures were in place, but the service was inspected without an overall rating.
Protective equipment
Inspectors found enough PPE, including masks, gloves, aprons, hand sanitiser and visors. Staff were wearing it appropriately.
“Sufficient stocks of Personal Protective Equipment (PPE) were in place including masks, gloves, aprons, hand sanitiser and visors.” from the report
Regular testing
People living in the home and staff were tested regularly so infections without symptoms could be identified and acted on.
“People living in the service and staff were being tested regularly.” from the report
Safe visiting arrangements
The home had a visiting room and also supported window, outdoor and technology-assisted visits.
“The provider had set up a visiting room to facilitate safe visits between people and their relatives.” from the report
Staff training
Staff received infection prevention and control training, including how to put on and remove PPE safely.
“Staff were provided with training in infection prevention and control.” from the report
Inspectors raised no specific concerns in this report.
- 01How are people and staff tested for infections now?
- 02How do staff make sure PPE is used safely and correctly?
- 03How are visitors screened before entering the home?
- 04How are visits arranged if indoor visits are restricted?
- 05What arrangements are in place for admitting new people safely?
This was a targeted inspection of infection prevention and control under Safe; the service was inspected but not rated and the other questions were not assessed. This explanation was written from the published report of 1 January 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, December 2018
Ashwood Nursing Home - Spalding was rated Good; inspectors found safe, kind and personalised care, with some call-bell delays previously reported.
Inspectors made an unannounced, comprehensive visit on 27 November 2018. They spoke with people living in the home, family members and staff. They observed care and checked care records, staff files, medicines and quality checks.
All five areas were rated Good: safe, effective, caring, responsive and well-led. People were protected from avoidable harm, received their medicines safely and had access to food, drink and healthcare.
Inspectors found staff to be kind and respectful. Care was personalised, people could make choices, and activities were available. The home had systems for listening to people and improving the service.
The overall Good rating was unchanged from the previous inspection on 5 April 2016. Inspectors found no evidence of serious risks or concerns.
Personalised support
Care plans recorded people's preferences and staff understood what mattered to them. People were involved in daily choices and could receive individual activity support.
“Care plans recorded people's preferences about how they liked to be cared for.” from the report
Safe medicines and risk management
Risks were assessed and reviewed, staff followed risk plans and medicines records were completed. Regular medicine audits were used to identify and address issues.
“People received their prescribed medicines safely.” from the report
Open management
People, families and staff could raise concerns and give feedback. The home used audits, meetings and surveys to improve care and share learning.
“There was an open and inclusive culture within the home.” from the report
Previous call-bell delays
needs fixingSome people and families had experienced delays in responses to call bells. Staffing levels had since been increased, and inspectors saw call bells answered in a timely way during the visit.
“Some people and their family members told us they had experienced some delays in responses to call bells” from the report
Signage after refurbishment
minorEasy-read and picture signage had not all been put back after refurbishment. The manager also identified a need to help people recognise their own bedrooms.
“improvements were needed to help people better identify their own bedrooms” from the report
- 01Have all call-bell delays been resolved, and how do you check response times now?
- 02Has the signage removed during refurbishment been replaced?
- 03What changes have been made to help people identify their own bedrooms?
- 04How are staffing levels reviewed against residents' changing needs?
- 05How will my relative's personal preferences, activities and end-of-life wishes be recorded and reviewed?
This was an unannounced comprehensive inspection covering all five areas, and the ratings for all five questions were Good. This explanation was written from the published report of 14 December 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Ashwood Nursing Home - Spalding
2 rated inspections over 2 years: the service has held its Good rating throughout.
- January 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at Ashwood Nursing Home - Spalding →
- December 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Ashwood Nursing Home - Spalding →
- June 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- November 2013
Report published without a new overall rating.
- May 2012
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 3 November 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
9 live-in carers within about an hour of Lincolnshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
8 can care for a couple. 10 years' experience on average.
“Martin was more than a carer, he managed the home and became my uncle's best friend, enriching his life during his last few years.”
“Magda was always positive and proactive about trying new things to keep dad busy. She also introduced new ideas for keeping dad healthy.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.