CQC report explained · a residential care home
What the CQC found at Ashdale House
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People told inspectors they felt safe. Risks were assessed and reviewed, medicines were managed safely, recruitment checks were completed, and infection control arrangements were in place.
- Effective?
- Good
- People's needs were assessed before they moved in. Staff were trained and supported, people could access healthcare, and the home worked with health professionals to support their physical and mental health.
- Caring?
- Good
- People were treated with kindness and their privacy and dignity were respected. They were involved in their care plans and supported to make everyday choices and build independence.
- Responsive?
- Good
- Care plans were detailed and personalised. People were supported with communication, relationships, interests and activities, including community activities chosen by them.
- Well-led?
- Good
- The manager and staff had a clear vision for the home. Audits and checks were completed, people and staff were asked for feedback, and the home worked with other agencies.
What inspectors found, November 2021
Ashdale House was rated Good in all areas; inspectors found safe, kind and personalised care for people with learning disabilities and autism.
This was the first planned inspection since the home registered. One inspector visited on 5 November 2021, spoke with one person and staff, reviewed care, medicine, recruitment and management records, and gathered feedback from professionals.
Inspectors found that people were safe and that risks, medicines, staffing and infection control were managed well. The home was clean, and staff had the training and skills needed to support people.
People were treated kindly and involved in decisions about their care. Their support was personalised, communication needs were understood, and they were supported to develop independence, maintain relationships and take part in activities.
The overall rating and all five area ratings were Good. This means inspectors found the home consistently met people's needs and was managed in a way that supported good-quality, person-centred care.
Safe care and medicines
Inspectors found that risks were assessed and reviewed, staff were safely recruited, and medicines were stored and given safely.
“People received their prescribed medicines and medicines were managed safely.” from the report
Clean home
The home was well maintained, with infection prevention systems and personal protective equipment available to staff.
“The service was exceptionally clean, and well maintained.” from the report
Skilled staff
Staff received induction, mandatory and additional training, shadowing and regular supervision. Training included positive behaviour support and understanding ADHD.
“People were supported by staff who were trained and had the necessary skills and experience to support them safely and in line with their needs.” from the report
Personalised support
Care plans recorded people's preferences, communication needs, triggers and ways to support them when anxious. People were involved in planning and reviewing their care.
“People had detailed and person-centred care plans which provided staff with the information they needed to support them.” from the report
Independence and activities
People were encouraged to do things for themselves and take part in activities they chose, including camping, rock climbing, kayaking and swimming.
“People were actively encouraged and supported to take part in activities of their choice.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you match staff to my relative's hobbies, preferences and communication needs?
- 02How will you support my relative to build independence in daily living skills such as cooking and laundry?
- 03How do you manage safety when people spend time in the community without staff support?
- 04What extra training will staff receive to support my relative's behaviour, sensory needs or communication needs?
- 05How will my relative and our family be involved in reviewing the care plan and raising concerns?
This was the first planned inspection and covered all five CQC questions, the care provided, the premises and infection prevention and control arrangements. This explanation was written from the published report of 19 November 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Ashdale House
Each visit the CQC has published, newest first, back to the day the home was registered.
- November 2021Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2020
Registered with the Care Quality Commission on 5 March 2020.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
92 live-in carers within about an hour of Doncaster
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 77 can care for a couple. 11 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“I can honestly say without Petros I don't believe he would have lived an extra 2 years”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.