CQC report explained · a residential care home
What the CQC found at Ariya House
Rated Outstanding: inspectors found the home performing exceptionally well.
- Safe?
- Outstanding
- Risks were identified and managed through positive risk-taking, while helping people keep control of their lives. Medicines systems supported safe administration and, where suitable, self-medication.
- Effective?
- Outstanding
- Care plans were designed with people and relatives. Staff had training tailored to people's needs, and worked with health professionals to support rehabilitation and safe moves home.
- Caring?
- Outstanding
- People were treated with kindness, dignity and respect. Staff supported people to make decisions, express their views and develop independence.
- Responsive?
- Outstanding
- Support was highly personalised and focused on individual goals. People had meaningful activities, therapy and opportunities to build relationships and avoid social isolation.
- Well-led?
- Outstanding
- Inspectors found passionate leadership, an open culture and strong systems for checking quality. People, relatives, staff and professionals were encouraged to give feedback and help improve the service.
What inspectors found, May 2023
Ariya House was rated Outstanding in all five areas; inspectors found exceptionally safe, personalised and well-led care.
This was the first inspection since the service registered. Inspectors visited on 18 January 2023, spoke with people, relatives, staff and other professionals, and reviewed care, medicines, recruitment and management records.
The home supports up to 13 people living with acquired brain injury. Inspectors found a welcoming and inclusive service where people were involved in their care and supported to build independence, manage risks and work towards personal goals.
All five areas were rated Outstanding: Safe, Effective, Caring, Responsive and Well-led. This means the inspectors found care that was consistently better than expected, with an exceptional and distinctive approach.
Positive risk-taking
People were involved in identifying risks and making decisions about their support. The approach aimed to protect people while increasing independence and choice.
“People were involved in developing a comprehensive and innovative approach to safety, which enabled positive risk-taking to maximise control over their lives.” from the report
Skilled staff
Staff received training suited to their individual needs and learning styles. The home also offered development and mentoring opportunities for staff.
“Staff received training that was tailored to their individual needs and learning styles.” from the report
Personal goals
Support was focused on helping people achieve their own goals and make progress in rehabilitation. Inspectors found this had significantly improved people's lives.
“People were supported by staff who were completely devoted to their role and wanted people to meet their goals.” from the report
Communication support
Communication needs were recorded in care plans. Staff knew people well and adapted how they communicated with them.
“Communication care plans were in place and detailed the support people required to communicate effectively.” from the report
Continuous improvement
The provider used audits, feedback, incident reviews and research to look for improvements. Staff and professionals were involved in developing the service.
“The provider and registered manager were committed to constantly drive improvements and looked for innovative ways to refine practices.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you assess and review my relative's rehabilitation goals and measure their progress?
- 02How would you support my relative to take more control of medicines, if self-medication was safe and suitable?
- 03What training would staff supporting my relative's specific brain injury, health needs and communication needs receive?
- 04Which therapies, activities and community opportunities would be available for my relative?
- 05How would you involve our family in care planning, reviews and the quarterly family support sessions?
This was a first comprehensive inspection covering all five key questions, and it included a review of infection prevention and control measures. This explanation was written from the published report of 19 May 2023 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Ariya House
Each visit the CQC has published, newest first, back to the day the home was registered.
- May 2023Outstandingcurrent ratingSafe: OutstandingEffective: OutstandingCaring: OutstandingResponsive: OutstandingWell-led: Outstanding
- September 2020
Registered with the Care Quality Commission on 30 September 2020.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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What to check when you visit
At least 99 live-in carers within about an hour of Barnsley
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 82 can care for a couple. 12 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Ivy was very kind and gentle in all her dealings with my late mother. They got on very well and were able to share a joke and a laugh.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.