CQC report explained · a residential care home
What the CQC found at Archers Park
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that the home managed infection risks, including PPE, testing, visits, admissions, hygiene and outbreak control. The home also had measures to manage COVID-19-related staffing pressures.
- Effective?
- Good
- This area was not rated or assessed in this targeted inspection.
- Caring?
- Good
- This area was not rated or assessed in this targeted inspection.
- Responsive?
- Good
- This area was not rated or assessed in this targeted inspection.
- Well-led?
- Good
- This area was not rated or assessed in this targeted inspection.
What inspectors found, January 2022
Inspected but not rated; inspectors found good infection control and plans to manage COVID-19 staffing pressures.
This was a targeted inspection on 12 January 2022. It looked at infection prevention and control, and whether COVID-19 staffing pressures affected people's care. The visit was announced the day before.
Inspectors were assured that the home was managing infection risks. This included the use of personal protective equipment, testing, visits, admissions, cleaning, social distancing and outbreak management.
The home had plans to keep enough staff available when some staff were self-isolating. Staff also followed advice about storing protective equipment, and people and staff were tested regularly.
The home was inspected but not rated. This means the report does not provide an overall quality rating or a full set of ratings for all five areas of care.
Staffing plans
The provider had plans to keep enough staff available to meet people's needs when staff had to self-isolate.
“The provider had implemented effective contingency plans to ensure there were sufficient staff available to meet people's needs, even when some staff had to self-isolate.” from the report
PPE arrangements
Staff followed specialist infection control advice about where and how to store protective equipment.
“Staff had acted on specialist infection prevention and control advice regarding how and where to store PPE.” from the report
Regular testing
People living in the home and staff were tested regularly for COVID-19.
“Staff and people were tested regularly for COVID-19.” from the report
Infection controls
Inspectors were assured about a wide range of infection control measures, including visits, admissions, PPE, hygiene and outbreak management.
“We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.” from the report
Inspectors raised no specific concerns in this report.
- 01How do you currently make sure there are enough staff when people need to self-isolate?
- 02What testing arrangements are currently in place for residents and staff?
- 03How are visits managed if there is an infection outbreak or increased infection risk?
- 04How do you currently store and use personal protective equipment?
- 05How do you check that staff and visiting professionals meet the COVID-19 vaccination requirements or have an exemption?
This was a targeted inspection of infection prevention and control and COVID-19-related staffing pressures; it was not a full inspection and the service was not rated. This explanation was written from the published report of 28 January 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, October 2020
Inspected but not rated; inspectors found good infection control and support for people and families during the pandemic.
This was an announced, targeted inspection on 16 October 2020. It focused only on infection prevention and control during the coronavirus pandemic.
Inspectors found systems to reduce the spread of infection. Visitors used protective equipment, completed health checks and had their temperature taken. The home also carried out extra cleaning and regular infection control audits.
Staff followed guidance for new admissions and supported people to keep in touch with relatives. Staff had extra training on protective equipment, hand hygiene and other coronavirus-related measures.
The home was inspected but not rated. This means the visit did not give an overall quality rating or a standard rating for the other key questions.
Visitor infection controls
Visitors had to use protective equipment, complete a health declaration and have their temperature checked before entering. Extra cleaning was also taking place.
“All visitors had to wear appropriate personal protective equipment (PPE), complete a health declaration form and had their temperature checked prior to entering the home.” from the report
Safe admissions
The home followed national guidance for people moving in and worked with health professionals on admissions.
“The provider was following national guidance for anyone moving into the home.” from the report
Keeping families connected
People were supported to stay in contact with relatives through visits, video calls and telephone calls. Families were kept updated about guidance and their relative's health.
“People were supported to keep in touch with their family members via video or telephone calls.” from the report
Staff training and support
Staff received support and extra training in infection prevention, including protective equipment and hand hygiene.
“Staff had undertaken additional training in infection prevention and control.” from the report
Inspectors raised no specific concerns in this report.
- 01What is the home's current overall CQC rating and when was the last full inspection?
- 02How have your infection prevention and control arrangements changed since this inspection?
- 03How do you currently manage visits and keep relatives informed about their family member's health?
- 04What infection prevention and control training do staff receive now?
- 05How do you test for and manage infection outbreaks?
This was a targeted inspection of infection prevention and control only; the service was inspected but not rated and the report does not assess the other key questions. This explanation was written from the published report of 28 October 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Archers Park
3 rated inspections over 3 years: the service has held its Good rating throughout.
- January 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- October 2020Inspected but not ratedSafe: Inspected but not rated
- December 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2018Goodstayed GoodSafe: GoodEffective: GoodWell-led: Good
- May 2017GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2016
Registered with the Care Quality Commission on 30 April 2016.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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46 live-in carers within about an hour of Sunderland
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £950 to £1,210 a week. 42 can care for a couple. 10 years' experience on average.
“Petty introduced herself to Mum every time she was caring for her and responded very quickly to Mum if she was distressed in the night.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.