CQC report explained · a nursing home
What the CQC found at Appleton Manor
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured about infection prevention and control, including PPE, testing, safe admissions, cleaning and outbreak management. The home also supported safe visiting.
- Effective?
- Good
- This area was not assessed in this targeted inspection.
- Caring?
- Good
- This area was not assessed in this targeted inspection.
- Responsive?
- Good
- This area was not assessed in this targeted inspection.
- Well-led?
- Good
- This area was not assessed in this targeted inspection.
What inspectors found, May 2022
Inspected but not rated; inspectors found good infection-control and safe visiting arrangements.
This was a targeted inspection on 26 April 2022. It looked at infection prevention and control, visiting arrangements and whether COVID-19-related staffing pressures were affecting the home.
Inspectors found that the home was clean and had detailed infection-control procedures. Staff had extra training on hand washing and personal protective equipment, and inspectors saw appropriate PPE being used.
People's relatives and friends were supported to visit safely. The home had arrangements for testing, safe admissions, preventing outbreaks and keeping people and visitors informed. The service was inspected but not rated, so this visit does not give an overall quality rating.
Staff infection-control training
Staff had received extra training in infection control, PPE and hand washing. Inspectors saw staff using appropriate PPE.
“Staff had received additional training on infection control, the safe use of personal protective equipment (PPE) and hand washing.” from the report
Clean environment
Inspectors found the home very clean, with extensive cleaning schedules and hand-sanitising and PPE stations available.
“The home was very clean with extensive cleaning schedules in place.” from the report
COVID-19 arrangements
The home had detailed policies and risk assessments covering COVID-19 risks for people, staff and the service.
“The service had detailed policies and procedures in place to manage the risks of COVID-19.” from the report
Safe visiting
Relatives and friends were supported to visit safely, including during a COVID-19 outbreak. Visitors were kept informed about arrangements.
“Relatives and friends were supported to visit their loved ones at the home in a safe way.” from the report
Inspectors raised no specific concerns in this report.
- 01What measures are currently in place to manage COVID-19-related staffing pressures?
- 02How often are staff trained and checked on infection control, PPE and hand washing?
- 03How would visits be arranged if there were another COVID-19 outbreak?
- 04How will the home keep residents and relatives informed if testing or visiting arrangements change?
- 05How are infection-control policies and risk assessments kept up to date?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; it did not rate the other key questions or the service overall. This explanation was written from the published report of 14 May 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, March 2022
Inspected but not rated; inspectors found good infection control, safe visiting arrangements and enough COVID-19 precautions.
This was a targeted inspection on 25 February 2022. It looked mainly at infection prevention and control during the COVID-19 pandemic, and at whether staffing pressures were affecting people. The visit was announced one hour beforehand.
Inspectors found that the home was following national guidance. Staff used protective equipment safely, supplies were available, and people and staff were tested regularly. The home was clean, with cleaning schedules and extra cleaning arrangements in place.
Relatives spoke positively about visiting and communication. The report does not give an overall quality rating, or a rated result for Safe. It was a focused check rather than a full inspection of all areas of care.
Safe infection control
Inspectors were assured that the home was preventing infections, using PPE safely and managing outbreaks. PPE supplies were available.
“We were assured that the provider was using PPE effectively and safely.” from the report
Clean surroundings
The home had cleaning schedules, extra cleaning arrangements and PPE stations around the building.
“The home was clean and hygienic. Cleaning schedules were in place and PPE stations placed around the home.” from the report
Visiting and communication
Relatives described visiting arrangements and communication positively. The home followed the guidance in place at the time.
“Relatives spoke positively about visiting and the communication from the service.” from the report
Testing and vaccination
People and staff were tested regularly. Staff had been vaccinated as required under the rules applying at the time.
“People living in the home and staff were tested regularly for COVID-19. Staff had been vaccinated as required.” from the report
Inspectors raised no specific concerns in this report.
- 01How are you currently managing COVID-19 or other infection outbreaks?
- 02Are PPE supplies, staff testing and cleaning arrangements still maintained as described in this report?
- 03How do you manage visiting when there is an infection risk, and how are relatives kept informed?
- 04What measures are in place now if COVID-19-related staffing pressures affect the home?
- 05Can you show me the home's latest full inspection report and ratings for areas not covered by this visit?
This was a targeted inspection of infection prevention and control, with questions about COVID-19-related staffing pressures; it was not a full inspection of all five areas of care. This explanation was written from the published report of 16 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Appleton Manor
3 rated inspections over 4 years: the service has improved, from Requires improvement to Good.
- May 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- March 2022Inspected but not ratedSafe: Inspected but not rated
- March 2020Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2017Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- May 2016Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- October 2014
Report published without a new overall rating.
- July 2014
Report published without a new overall rating.
- June 2013
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- November 2012
Report published without a new overall rating.
- July 2012
Report published without a new overall rating.
- October 2011
Registered with the Care Quality Commission on 31 October 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
At least 100 live-in carers within about an hour of Stockport
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 88 can care for a couple. 10 years' experience on average.
“Primrose is a very kind and compassionate healthcare professional”
“She is an exemplary carer, she is knowledgable empathetic and very respectful in the home.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.