CQC report explained · a residential care home
What the CQC found at Ann Challis
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2022
Ann Challis was inspected but not rated; inspectors found good COVID-19 infection control practice.
This was an announced, targeted inspection on 16 February 2022. It looked at infection prevention and control during the home's COVID-19 outbreak, and at whether staffing pressures affected care.
Inspectors found the home visibly clean. Staff were trained in using protective equipment and hand hygiene. Visitors were managed through a booking system and current government guidance was followed. People who tested positive and negative used separate lounges during the outbreak.
The home was inspected but not rated. This means the visit did not give an overall quality rating or full ratings for all five areas of care.
Clean environment
The home was visibly clean, with regular checks and cleaning schedules used across the building.
“The home was visibly clean throughout, with regular checks being made by the registered manager and senior care staff.” from the report
Staff infection control training
Staff had training in protective equipment and hand hygiene, and their practice was observed regularly.
“Staff had received training in the use of personal protective equipment (PPE) and hand hygiene.” from the report
Managed visiting
The home used a booking system and followed the current visiting guidance. Visitors completed a lateral flow test before visiting.
“A booking system was used for visitors to ensure there were not too many visitors at any one time.” from the report
Outbreak arrangements
During the outbreak, people who tested positive and negative used separate lounges to reduce the risk of infection spreading.
“During the recent COVID-19 outbreak people who had tested positive used one lounge and those that were negative used another to reduce the risk of transmission.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection prevention and control procedures are in place now?
- 02How are visitors currently tested and managed?
- 03What happens if there is another COVID-19 outbreak, including how people are separated?
- 04How does the home cover shifts when there are COVID-19-related staffing pressures?
- 05Are all staff and visiting professionals meeting the current COVID-19 vaccination requirements or have an exemption?
This was a targeted inspection of infection prevention and control, with questions about staffing pressures; the service was inspected but not rated and the other areas were not assessed. This explanation was written from the published report of 10 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, December 2020
Inspected but not rated; inspectors were assured the home had safe infection control during the COVID-19 pandemic.
Inspectors visited the home on 25 November 2020. The visit was announced and was part of checks on care homes during coronavirus outbreaks.
This was a targeted inspection of infection prevention and control. Inspectors found the home was clean, had cleaning schedules and audits, and had enough personal protective equipment. Staff had training in infection control and using protective equipment.
The home was carrying out regular COVID-19 testing and had arrangements to isolate people with positive tests. Families and friends could keep in touch through window visits, video calls and telephone calls. The home was inspected but not rated, so this report does not give a quality rating.
Clean home and checks
The home was clean and had cleaning schedules. The management team checked cleaning standards through regular audits.
“The home was clean and cleaning schedules were in place. The management team had oversight of the cleaning schedules and completed regular audits” from the report
Protective equipment
Staff had infection control training and knew which protective equipment to use. Supplies were plentiful and replenished weekly.
“Staffing had received training in infection, prevention and control and donning and doffing.” from the report
Testing and isolation
The home was part of regular COVID-19 testing and had procedures to isolate people with positive tests.
“The home was part of regular testing for COVID-19. Procedures were in place to isolate those with positive tests.” from the report
Family contact
The home supported contact with family and friends through window visits, video calls and telephone calls.
“Regular contact was made with family and friends including window visits, video calls and telephone calls.” from the report
Inspectors raised no specific concerns in this report.
- 01How have your infection prevention and control arrangements changed since the inspection on 25 November 2020?
- 02How often are cleaning schedules and cleaning standards checked now?
- 03How do you currently provide and replenish personal protective equipment for staff?
- 04What arrangements are now in place for COVID-19 testing and isolating anyone with a positive test?
- 05How can residents keep in touch with family and friends if visiting arrangements change?
This was a targeted inspection of infection prevention and control practices only, so other areas of care were not assessed or rated. This explanation was written from the published report of 8 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Ann Challis
4 rated inspections over 4 years: the service has held its Requires improvement rating throughout.
- March 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- December 2020Inspected but not ratedSafe: Inspected but not rated
- December 2019Requires improvementstayed Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
- December 2018Requires improvementstayed Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
- October 2017Requires improvementstayed Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- May 2016Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- October 2014
Report published without a new overall rating.
- February 2014
Report published without a new overall rating.
- June 2013
Report published without a new overall rating.
- November 2012
Report published without a new overall rating.
- March 2012
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 8 November 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Trafford
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Most charge £980 to £1,260 a week. 91 can care for a couple. 10 years' experience on average.
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