CQC report explained · a residential care home
What the CQC found at Allendale Residential Home Limited
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, October 2021
Inspected but not rated; inspectors found generally good infection control, but admission testing did not fully follow government guidance.
This was a targeted inspection on 6 September 2021. It looked only at infection prevention and control during the home's COVID-19 outbreak response.
Inspectors were assured that the home used PPE safely, supported testing, managed visits, followed social distancing and kept the premises clean. Cleaning had increased during the outbreak, and staff were kept up to date with PPE changes.
There was one shortfall. The most recent admission did not have the extra COVID-19 testing required by government guidance after admission. The manager said this would be followed in future.
The service was inspected but not rated. This means the inspection did not give an overall quality rating or a rated score for the Safe question.
Cleaning
The home had a comprehensive cleaning schedule, with extra cleaning during the COVID-19 outbreak.
“There was a comprehensive cleaning schedule in place. Cleaning had increased during the COVID-19 outbreak at the home.” from the report
PPE and staff knowledge
Staff understood the PPE requirements and were observed using PPE in line with current guidance.
“We observed staff wearing PPE in line with the latest government issued guidance.” from the report
Infection control arrangements
Inspectors were assured that the home supported testing, managed outbreaks, followed social distancing and had an up-to-date infection prevention and control policy.
“We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.” from the report
Admission testing
needs fixingThe most recent admission did not receive the additional COVID-19 testing required after admission. The manager gave assurances that this guidance would be followed for future admissions.
“The admission process, for the most recent admission to the home, had not fully followed the latest government guidance.” from the report
- 01How do you now make sure every new admission receives all the testing required by current guidance?
- 02How are visiting arrangements managed, and how would families be told about any changes?
- 03How often are staff updated about PPE requirements and changes to infection control guidance?
- 04How do you check that the cleaning schedule and outbreak arrangements are being followed?
- 05How do you support testing for residents and staff?
This was a targeted inspection of infection prevention and control during a COVID-19 outbreak; it was not a full assessment of the home's wider care quality and the service was inspected but not rated. This explanation was written from the published report of 5 October 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, May 2021
Inspected but not rated; inspectors found good infection control arrangements during a targeted COVID-19 inspection.
The inspection took place on 13 May 2021 and was announced. The home provides accommodation and personal care for up to 24 older people, including some people living with dementia. There were 22 people living there at the time.
This was a targeted inspection of infection prevention and control during the COVID-19 pandemic. Inspectors found that the home followed current guidance, kept its policies updated and had plans for managing an outbreak.
Inspectors were assured about testing, personal protective equipment, safe admissions, visiting arrangements, social distancing, hygiene and the management of infections. The service was inspected but not rated, so this report does not give an overall quality rating.
Up-to-date infection control
The provider reviewed its infection control policies as guidance changed and followed current guidance.
“The provider followed the most up to date guidance in relation to infection prevention control.” from the report
Testing arrangements
People moving into the home received a negative COVID-19 test, and regular testing was in place for staff and residents.
“Regular testing for COVID-19 was in place for staff and people living at the home.” from the report
Visiting support
Relatives were supported to visit, with guidance about testing, hand hygiene and personal protective equipment.
“Relatives were supported to visit their relation and guided by the registered manager for testing, hand hygiene and the use of personal protective equipment (PPE).” from the report
Outbreak planning
The home had plans intended to support people safely if an infection outbreak occurred.
“The provider had effective plans in place in the event of an outbreak to allow people to be supported safely.” from the report
Inspectors raised no specific concerns in this report.
- 01How are you currently testing new residents, people living in the home and staff for COVID-19 or other infections?
- 02How do visits work now, and what support is available for relatives who want to visit?
- 03When was the infection prevention and control policy last reviewed, and what changes have been made since this inspection?
- 04What would happen if there was an infection outbreak in the home, and how would families be kept informed?
This was an announced targeted inspection of infection prevention and control measures during the COVID-19 pandemic; it did not assess the other care quality questions. This explanation was written from the published report of 29 May 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Allendale Residential Home Limited
5 rated inspections over 4 years: the service has improved, from Inadequate to Good.
- October 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at Allendale Residential Home Limited →
- May 2021Inspected but not ratedSafe: Inspected but not rated
Read what inspectors found at Allendale Residential Home Limited →
- July 2019Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2018Requires improvementdown from GoodSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- June 2017Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2016Requires improvementup from InadequateSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- October 2015InadequateSafe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
- October 2014
Report published without a new overall rating.
- April 2014
Report published without a new overall rating.
- January 2014
Report published without a new overall rating.
- September 2013
Report published without a new overall rating.
- June 2013
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- December 2011
Report published without a new overall rating.
- October 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 25 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Manchester
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 89 can care for a couple. 10 years' experience on average.
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“She is an exemplary carer, she is knowledgable empathetic and very respectful in the home.”
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