CQC report explained · a care home with nursing

What the CQC found at Alexia Court Care Home

Goodpublished 23 December 2023, 2 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Requires improvement; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the home run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Alexia Court Care Home.

The story over the years

Every inspection of Alexia Court Care Home

9 rated inspections over 7 years: the service has improved, from Requires improvement to Good.

December 2023Goodcurrent ratingup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
January 2023Requires improvementup from Inadequate
Safe: Requires improvementEffective: Requires improvementWell-led: Requires improvement
July 2022Inadequatedown from Requires improvement
Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
February 2022Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
November 2020Requires improvementstayed Requires improvement
Safe: Requires improvementWell-led: Requires improvement
January 2020Requires improvementup from Inadequate
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
July 2019Inadequatedown from Requires improvement
Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
March 2018Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
December 2016Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
May 2025
Registered with the Care Quality Commission on 7 May 2025.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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Care at home

At least 100 live-in carers within about an hour of Walsall

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £950 to £1,200 a week. 85 can care for a couple. 9 years' experience on average.

Sakhi K.

1 review

From £1,036 a week, 6 years caring

Based about 14 minutes from Walsall. Can care for a couple

Laiza Patricia G.

1 review

From £1,036 a week, 6 years caring

Based about 15 minutes from Walsall. Can care for a couple

Ataa Yaa S.

4 reviews

From £945 a week, 10 years caring

Based about 18 minutes from Walsall. Can care for a couple

Latifa K.

2 reviews

From £1,120 a week, 6 years caring

Based about 19 minutes from Walsall. Can care for a couple

“I have never met a person who is so kind and thinks about others before himself to such an extent as Chris Malagala.”

Brian G., about Chris M.

See live-in carers near WalsallProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.