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CQC report explained · a residential care home

What the CQC found at Alexander Court

Requires improvementpublished 27 April 2026, 5 months ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Alexander Court.

The story over the years

Every inspection of Alexander Court

5 rated inspections over 4 years: the service has improved, from Requires improvement to Good.

  1. March 2019Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. December 2017Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  3. March 2017Requires improvementdown from Good
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  4. January 2016Goodup from Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. June 2015Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  6. May 2025

    Registered with the Care Quality Commission on 20 May 2025.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

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Care at home

13 live-in carers within about an hour of Norfolk

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £990 to £1,120 a week. 9 can care for a couple. 14 years' experience on average.

Szvetlana M.
2 reviews
From £1,113 a week, 8 years caring
Based about 14 minutes from Norfolk. Can care for a couple
Ruby N.
1 review
From £1,260 a week, 20 years caring
Based about 15 minutes from Norfolk. Can care for a couple
Ibolya Z.
From £945 a week, 17 years caring
Based about 7 minutes from Norfolk
Rafail N.
From £1,120 a week, 15 years caring
Based about 18 minutes from Norfolk. Can care for a couple
See live-in carers near NorfolkProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.