CQC report explained · a residential care home
What the CQC found at Alderlea Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, June 2019
Alderlea Care Home was rated Good in all five areas; inspectors found safe, kind and personalised care.
The inspection was unannounced and took place on 23 April 2019. One inspector spoke with people, relatives, staff and a health professional. They reviewed care records, medicines records, staff recruitment and training, complaints, audits and other documents.
Inspectors found that people were safe, received their medicines properly and had enough skilled staff to meet their needs. Staff were trained, respectful and caring. Care plans were personalised and people were supported with health care, activities, relationships, choices and end of life wishes.
The home was rated Good for Safe, Effective, Caring, Responsive and Well-led. The report says this was the first inspection under the new provider, so there was no previous rating in this report to compare with.
Safe medicines support
Medicines records were up to date and accurate. Staff received training and regular competency checks, and medicines were stored and audited safely.
“People received their medicines safely and on time.” from the report
Kind and respectful staff
People and relatives gave positive feedback about staff. Inspectors saw staff treating people with warmth, dignity and respect.
“We observed friendly and warm interactions between people and staff who knew people well.” from the report
Personalised care
Care plans included people's histories, preferences and communication needs. Staff supported people to take part in activities and maintain important relationships.
“Care was provided in a person-centred way.” from the report
Strong management
The manager used audits, meetings and feedback to monitor care and identify improvements. Staff and professionals described the leadership positively.
“There were effective systems and processes in place to monitor and improve the service.” from the report
Inspectors raised no specific concerns in this report.
- 01How have care plans and risk assessments been kept up to date when people's needs changed since this inspection?
- 02How are medicines audits and staff competency checks carried out now?
- 03What activities are currently available, including one-to-one support for people with specific interests?
- 04How are people's end of life wishes recorded, reviewed and shared with relevant professionals?
- 05What environmental improvement work was completed after the redecoration mentioned in the report, and what work remains?
This was an unannounced inspection covering all five CQC questions; it was the first inspection under the new provider. This explanation was written from the published report of 11 June 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Alderlea Care Home
Each visit the CQC has published, newest first, back to the day the home was registered.
- June 2019Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2018
Registered with the Care Quality Commission on 27 April 2018.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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Fees, photos and reviews from families
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12 live-in carers within about an hour of North East Lincolnshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,350 a week. 10 can care for a couple. 7 years' experience on average.
“What truly stands out is how mindful and attentive she is to all of my medical needs, always going above and beyond to ensure I’m comfortable and well cared for.”
“Martin was more than a carer, he managed the home and became my uncle's best friend, enriching his life during his last few years.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.