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CQC report explained · a nursing home

What the CQC found at Albany Lodge

Requires improvementpublished 19 December 2025, 9 months ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Albany Lodge.

The story over the years

Every inspection of Albany Lodge

11 rated inspections over 9 years: the service has held its Requires improvement rating throughout.

  1. February 2024Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  2. April 2023Goodup from Requires improvement
    Safe: GoodWell-led: Good
  3. October 2021Requires improvement
    Safe: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  4. July 2021Inspected but not rated
    Safe: Inspected but not rated
  5. March 2019Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  6. February 2018Requires improvementstayed Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  7. October 2017Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  8. September 2017Requires improvementstayed Requires improvement
    Safe: Requires improvement
  9. November 2016Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  10. January 2016Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  11. June 2015Requires improvementstayed Requires improvement
    Safe: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  12. January 2015Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  13. January 2025

    Registered with the Care Quality Commission on 31 January 2025.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

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Care at home

At least 100 live-in carers within about an hour of Croydon

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,230 a week. 77 can care for a couple. 11 years' experience on average.

Sharon R.
2 reviews
From £1,015 a week, 25 years caring
Based about 7 minutes from Croydon. Can care for a couple
Rosa Maria D.
3 reviews
From £1,148 a week, 3 years caring
Based about 8 minutes from Croydon
Hamida K.
1 review
From £928 a week, 13 years caring
Based about 10 minutes from Croydon. Can care for a couple
Jessica S.
1 review
From £1,400 a week, 16 years caring
Based about 10 minutes from Croydon. Can care for a couple
“She cared for my mum with Alzheimer's with endless patience and kindness, always arriving with a smile and a positive attitude”
Marie-anne B., about Carla A.
“Terry has been of invaluable help to our family while working as a part-time live-in carer for our mother for approximately 6 months”
Bianca V., about Terry S.
See live-in carers near CroydonProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.