CQC report explained · a residential care home
What the CQC found at Alan Morkill House
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, February 2021
Inspected but not rated; inspectors were assured that infection prevention and control arrangements were safe during the coronavirus outbreak.
This was a targeted inspection on 25 January 2021. Inspectors checked infection prevention and control arrangements because the home had experienced a coronavirus outbreak. The inspection was announced one hour beforehand.
Inspectors found the home was clean, with extra cleaning of high-touch areas. Staff and residents took part in regular coronavirus testing. Staff used protective equipment correctly, and there was enough PPE available.
People who needed to isolate were supported by a consistent staff team. Staff also provided one-to-one time and helped people keep in touch with loved ones by video call.
The home was inspected but not rated. This means the report gives an inspection finding about infection control, not an overall quality rating.
Cleaning
The home had increased cleaning of areas where the virus was more likely to spread, including light switches and other touch points.
“Cleaning schedules had been increased to ensure that specific areas identified as high risk of transmission of the virus, such as light switches and other touch points, were cleaned several times per day.” from the report
Testing
Residents and staff took part in weekly testing. Staff and agency workers also had a lateral flow test before each shift and could not work after a positive result.
“Staff and people who lived at the home participated in a weekly testing programme for coronavirus.” from the report
Support during isolation
People who had to isolate were supported by a consistent staff team. Staff also considered their social needs and provided individual time.
“People who use the service who were required to isolate were supported by a consistent staff team.” from the report
Protective equipment
There was enough PPE, and inspectors saw staff using it in line with government guidance. PPE stations had been placed around the home.
“There was enough Personal Protective Equipment (PPE) available at the home and we observed staff using it according to government guidance.” from the report
Inspectors raised no specific concerns in this report.
- 01How are residents and staff tested for coronavirus now?
- 02How do you support someone who needs to isolate, including their social and emotional needs?
- 03How do you make sure agency staff follow the home's testing and PPE arrangements?
- 04What are the current arrangements for visits from family members?
- 05How often are high-touch areas such as light switches and other touch points cleaned?
This was a targeted inspection of infection prevention and control practices during a coronavirus outbreak; it did not assess the home's wider care quality or provide an overall rating. This explanation was written from the published report of 13 February 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, October 2020
Inspected but not rated; inspectors found good infection control and support to reduce loneliness.
Inspectors visited the home on 26 August 2020. This was an announced, targeted inspection during the coronavirus pandemic. It looked at infection prevention and control measures.
Inspectors found that the home was following safe infection control procedures. Staff used protective equipment properly, visitors were managed safely, and social distancing and shielding rules were followed.
The home used its spacious layout to help people stay sociable while keeping apart. Staff also used video calls and extra individual time to help reduce loneliness. The inspection did not give a rating.
Infection control
Inspectors were assured that the home was preventing infections from spreading. Staff followed protective equipment and infection control procedures carefully.
“Staff meticulously followed the home's PPE and infection control procedures, which were also clearly on display for visitors.” from the report
Social contact
The home used its spacious building so people could still take part in meals and activities while keeping a safe distance.
“The service had made good use of the spacious layout of the building, enabling people to continue to be sociable during meals and activities while maintaining social distancing.” from the report
Reducing loneliness
The home used video calls and more one-to-one time with staff to help people remain connected.
“The service had used different methods, such as video calling and more individual time with staff, to ensure people did not feel lonely or isolated.” from the report
Inspectors raised no specific concerns in this report.
- 01How are visitors currently prevented from catching or spreading infections?
- 02How do you make sure staff use protective equipment correctly and safely?
- 03How are people admitted safely to the home now?
- 04How do you help residents stay socially connected and avoid loneliness?
- 05What arrangements are in place for social distancing and shielding?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; it was inspected but not rated and did not assess the other areas of care. This explanation was written from the published report of 2 October 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Alan Morkill House
8 rated inspections over 4 years: the service has improved, from Inadequate to Good.
- February 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- October 2020Inspected but not ratedSafe: Inspected but not rated
- May 2019Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2018Requires improvementstayed Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
- June 2017Requires improvementstayed Requires improvementSafe: InadequateEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
- January 2017Requires improvementstayed Requires improvementSafe: Requires improvementEffective: Requires improvement
- May 2016Requires improvementstayed Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
- January 2016Requires improvementstayed Requires improvementSafe: Inadequate
- June 2015Requires improvementup from InadequateSafe: InadequateResponsive: Requires improvementWell-led: Requires improvement
- March 2015InadequateSafe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
- January 2014
Report published without a new overall rating.
- July 2013
Report published without a new overall rating.
- February 2013
Report published without a new overall rating.
- October 2012
Registered with the Care Quality Commission on 31 October 2012.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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