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CQC report explained · a nursing home

What the CQC found at Adamstan House Nursing Home

Goodpublished 28 December 2019, 6 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Inspectors were assured that the home was preventing and managing infection risks, including through testing, protective equipment, cleaning, visiting arrangements and safe admissions.
Effective?
Good
This area was not assessed in this inspection, which focused on infection prevention and control.
Caring?
Good
This area was not assessed in this inspection, which focused on infection prevention and control.
Responsive?
Good
This area was not assessed in this inspection, which focused on infection prevention and control.
Well-led?
Good
This area was not assessed in this inspection, which focused on infection prevention and control.
The latest report, explained

What inspectors found, December 2020

Inspected but not rated; inspectors were assured that infection prevention and control arrangements were keeping people safe.

The inspection took place on 26 November 2020 as part of a CQC thematic review of infection prevention and control in care homes. It was announced in advance and focused on how the home managed coronavirus risks.

Inspectors found good practice in admissions, visiting arrangements, isolation, testing, protective equipment, cleaning and access to health professionals. They were assured that the home was following safe infection prevention and control procedures.

The home was inspected but not rated. This means the visit did not produce a new overall rating or full ratings for the five questions.

What inspectors praised
  • Safe admissions

    New residents were admitted using adapted assessments and evidence of a negative COVID-19 test. They then self-isolated for 14 days.

    “Safe procedures were followed for admitting people to the service.” from the report
  • Safe visiting

    Visitors could see and speak with relatives by appointment in a suitable safe space. The building layout supported infection control.

    “Visitors were able to spend time seeing and speaking with loved ones in a suitable safe space by arranged appointments.” from the report
  • Support during isolation

    People who needed to isolate were supported in a designated area by a staff team allocated to meet their needs.

    “People who required isolating were supported in designated room and area of the home.” from the report
  • Protective equipment and testing

    The home had regular testing, enough suitable protective equipment and staff who used and disposed of it correctly.

    “Stocks of the right standard of personal protective equipment (PPE) were well maintained and staff used and disposed of it correctly.” from the report
  • Cleaning and infection control

    There was a designated cleaning team, regular audits and an additional sluice room to support infection control.

    “The home had a designated cleaning staff team and audits on cleanliness and infection prevention and control were completed.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01How are new residents tested and supported during the required 14-day self-isolation period?
  2. 02How are visits currently arranged, and where do visits take place?
  3. 03How often are residents and staff tested, and what happens if a test is positive?
  4. 04How are people supported if they need to isolate, and which staff provide that support?
  5. 05How often are cleanliness and infection prevention audits completed, and what happens when an issue is found?

This was an announced thematic review focused on infection prevention and control; it was inspected but not rated and did not assess the other care quality areas. This explanation was written from the published report of 17 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

An earlier report, explained

What inspectors found, December 2019

Adamstan House Nursing Home was rated Good in all areas; inspectors found safe, caring and person-centred support.

This was a planned, unannounced inspection on 27 November 2019. One inspector spoke with seven people, seven family members and eight staff. They also observed care and checked care, medicines, recruitment and management records.

The inspectors found people were protected from abuse and avoidable harm. Staffing, recruitment, medicines, infection control and risk management were described as safe. People's health, dietary and communication needs were assessed and supported.

People and families said staff were kind, respectful and listened to them. Care plans reflected people's wishes and preferences, complaints were used to improve the service, and managers had systems to monitor quality and safety.

The home was rated Good overall and Good in Safe, Effective, Caring, Responsive and Well-led. This was the same overall rating as the previous inspection, published on 3 June 2017.

What inspectors praised
  • Safe medicines management

    Inspectors found that medicines were stored and recorded safely. Staff handling medicines were trained and checked regularly.

    “Medicines were safely stored and medication administration records (MARs) were well maintained.” from the report
  • Kind and respectful care

    People and families said staff were caring and supportive. Staff respected privacy and encouraged people to remain as independent as possible.

    “They [staff] are very caring, I couldn't ask for better” from the report
  • Personalised care

    Care plans reflected individual needs, choices and preferences. Staff were described as knowing people well and providing care in the way they preferred.

    “Care plans were person centred and based on people's individual needs and choices.” from the report
  • Good leadership and monitoring

    The manager promoted a positive culture and staff morale was good. Inspectors found effective checks on quality and safety.

    “There were effective systems in place for checking on the quality and safety of the service and for making improvements.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01How will you assess and review my relative's individual needs, choices and preferences?
  2. 02How will you support my relative's particular healthcare, dietary and communication needs?
  3. 03How do you check that medicines are given safely and at the right time?
  4. 04What activities and support would be available to help my relative maintain relationships and follow their interests?
  5. 05How would you record and follow my relative's end of life wishes?

This inspection looked at the overall quality of the care home and all five CQC questions, using observations, discussions and records including three people's care records and multiple medication records. This explanation was written from the published report of 28 December 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of Adamstan House Nursing Home

3 rated inspections over 4 years: the service has improved, from Requires improvement to Good.

  1. December 2020Inspected but not ratedcurrent rating
    Safe: Inspected but not rated

    Read what inspectors found at Adamstan House Nursing Home →

  2. December 2019Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read what inspectors found at Adamstan House Nursing Home →

  3. June 2017Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. May 2016Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  5. March 2015

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. March 2015

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. August 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. August 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. August 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  10. April 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  11. February 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  12. December 2010

    Registered with the Care Quality Commission on 8 December 2010.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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