CQC report explained · a residential care home
What the CQC found at Adalah Residential Rest Home Limited
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, December 2021
Adalah Residential Rest Home Limited was rated Good overall; inspectors found safe care, enough staff and positive leadership, with some risk assessments needing transfer to the electronic system.
This was an unannounced focused inspection on 26 November 2021. One inspector spoke with six people living in the home, four relatives, six staff and two visiting professionals. Records about care, medicines, staffing and management were also checked.
The home was rated Good for Safe and Well-led. Inspectors found that medicines were managed safely, there were enough staff, recruitment checks were completed, and staff understood how to protect people from abuse. Infection prevention arrangements were also found to be effective.
People and relatives spoke positively about the care. Inspectors saw a relaxed atmosphere and found systems for checking quality and improving the service. Some risk assessments had not yet been moved to the electronic care planning system, but the home sent an action plan saying this had been completed after the inspection.
This was a focused inspection. The previous overall rating of Requires Improvement changed to Good. Ratings for the other key questions were not checked during this visit and carried over from the previous comprehensive inspection.
Medicines managed safely
Medicines were administered, stored and disposed of safely. Records checked by inspectors, including controlled medicines, were accurate.
“Medications were administered, stored and disposed of safely.” from the report
Enough staff
Inspectors saw staff respond quickly and found there were enough staff available to meet people's needs.
“There were sufficient staff to meet people's needs.” from the report
Positive atmosphere
People and relatives were positive about the care. Inspectors saw people taking part in music, conversation and reminiscence activities.
“Throughout the inspection we noted there was a very relaxed atmosphere.” from the report
Quality checks
The management team used audits and feedback to monitor the service and identify improvements.
“Quality assurance systems were in place to assess, monitor and improve the quality and safety of the service.” from the report
Risk records were not all transferred
needs fixingSome risk assessments had not yet been transferred to the electronic care planning system when inspectors visited. The home later sent an action plan stating that all risk assessments had been reviewed and transferred.
“Some risk assessments had not yet been transferred to the electronic care planning system.” from the report
- 01Have all risk assessments now been transferred to the electronic care planning system, and how are they checked for accuracy?
- 02How often are medicines records and staff medicines competencies reviewed?
- 03What were the previous ratings for Effective, Caring and Responsive, which were not assessed during this inspection?
- 04How do people and relatives give feedback, and what changes has the home made as a result?
- 05How does the home work with GPs, district nurses and other professionals when residents' health needs change?
This was a focused inspection of Safe and Well-led, including infection prevention and control; the other key question ratings were not assessed and carried over from the previous comprehensive inspection. This explanation was written from the published report of 17 December 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, February 2021
Inspected but not rated; inspectors found strong infection control arrangements during the coronavirus outbreak.
The inspection took place on 20 January 2021 and was announced. It was a targeted inspection of infection prevention and control in response to coronavirus outbreaks in care homes.
Inspectors found that the home was testing staff and residents regularly, using personal protective equipment safely, and following social distancing guidance. Cleaning schedules included deep cleaning and extra cleaning of frequently touched areas.
The home was closed to new admissions at the visit. Any new admissions were isolated in their rooms for 14 days, in line with government guidance. Inspectors were assured that infection risks were being managed in the areas they checked.
The home was not given an overall quality rating or a Safe rating at this inspection. Both were recorded as “Inspected but not rated”, so this report is not a full assessment of all aspects of care.
Safe use of PPE
Staff had training, designated areas for putting on and removing PPE, and used it correctly during the visit.
“All staff had been trained in current Infection Prevention and Control (IPC) guidance and in the use of PPE.” from the report
Cleaning
The home had regular cleaning schedules, including deep cleaning and extra cleaning of high-use areas and touchpoints.
“Staff had robust cleaning schedules which included deep cleaning of all areas and extra cleaning of high use areas and touchpoints.” from the report
Testing and outbreak planning
The home carried out regular testing and worked with healthcare providers, the local authority and Public Health England on infection control.
“The service was working closely with healthcare providers, the local authority and Public Health England to ensure they were following current guidance” from the report
Safer shared areas
Furniture had been moved apart so people could use communal areas while following social distancing rules.
“Tables and chairs had been moved apart to allow for social distancing.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection prevention and control arrangements are in place now, including testing and use of PPE?
- 02How often are communal areas, high-use areas and touchpoints cleaned, and how is this checked?
- 03What are the current arrangements for visitors and for managing any infection outbreak?
- 04How are new admissions isolated and supported during their first 14 days?
- 05What are the home's latest full CQC ratings for Effective, Caring, Responsive and Well-led?
This was a targeted inspection of infection prevention and control during the coronavirus outbreak; the service was inspected but not rated and the other key questions were not assessed. This explanation was written from the published report of 10 February 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Adalah Residential Rest Home Limited
4 rated inspections over 6 years: the service has held its Good rating throughout.
- December 2021Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Adalah Residential Rest Home Limited →
- February 2021Inspected but not ratedSafe: Inspected but not rated
Read what inspectors found at Adalah Residential Rest Home Limited →
- November 2019Requires improvementdown from GoodSafe: Requires improvementWell-led: Requires improvement
- April 2017Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- June 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- November 2013
Report published without a new overall rating.
- September 2012
Report published without a new overall rating.
- February 2012
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 8 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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