CQC report explained · a residential care home

What the CQC found at Acorn Grange

Goodpublished 17 May 2023, 3 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the home run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Acorn Grange.

The story over the years

Every inspection of Acorn Grange

3 rated inspections over 7 years: the service has held its Good rating throughout.

May 2023Goodcurrent rating
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
February 2021Inspected but not rated
Safe: Inspected but not rated
January 2018Goodstayed Good
Safe: GoodWell-led: Good
January 2016Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
February 2024
Registered with the Care Quality Commission on 7 February 2024.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

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Care at home

47 live-in carers within about an hour of County Durham

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £960 to £1,210 a week. 42 can care for a couple. 10 years' experience on average.

Petty Tutsirai C.

1 review

From £1,120 a week, 9 years caring

Based about 21 minutes from County Durham. Can care for a couple

Clemence K.

1 review

From £945 a week, 12 years caring

Based about 25 minutes from County Durham. Can care for a couple

Sithembiso S.

1 review

From £924 a week, 20 years caring

Based about 28 minutes from County Durham. Can care for a couple

Vetakumisa K.

2 reviews

From £1,096 a week, 5 years caring

Based about 34 minutes from County Durham. Can care for a couple

“Petty introduced herself to Mum every time she was caring for her and responded very quickly to Mum if she was distressed in the night.”

Judith W., about Petty Tutsirai C.

See live-in carers near County DurhamProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.