CQC report explained · a nursing home
What the CQC found at Ackroyd House
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, February 2022
Inspected but not rated; inspectors found infection control arrangements were in place during a targeted COVID-19 review.
Inspectors visited the home on 27 January 2022. The visit was announced 48 hours in advance and focused on infection prevention and control during the COVID-19 pandemic.
They found visitors were screened for symptoms and could wash or sanitise their hands. The home used a visiting pod, a booking system and communal areas to support safer visits.
Inspectors were assured that the home was using protective equipment safely, supporting testing, managing outbreaks and following social distancing and shielding rules. The home also met vaccination requirements for non-exempt staff and visiting professionals.
This was not a full inspection and no rating was given. The overall service and Safe question were recorded as inspected but not rated.
Safer visiting arrangements
The home had screening, hand hygiene facilities, a visiting pod and a booking system to support visits during the pandemic.
“The home had a visiting 'pod' to help facilitate visits safely.” from the report
Infection control measures
Inspectors were assured that the home had arrangements covering protective equipment, testing, hygiene, social distancing and outbreak management.
“We were assured that the provider was using PPE effectively and safely.” from the report
Vaccination requirements
The home was meeting the requirement for non-exempt staff and visiting professionals to be vaccinated against COVID-19.
“The service was meeting the requirement to ensure non-exempt staff and visiting professionals were vaccinated against COVID-19.” from the report
Inspectors raised no specific concerns in this report.
- 01Are visitors still screened for infection symptoms before entering the home?
- 02How are visits arranged now, and is the visiting pod or another safe visiting arrangement still available?
- 03How are protective equipment, testing and outbreak management handled currently?
- 04How does the home manage staffing pressures when staff are affected by COVID-19?
- 05How does the home check that visiting professionals meet current vaccination or exemption requirements?
This was a targeted, announced inspection of infection prevention and control and COVID-19-related staffing pressures; it was not a full inspection and the service was not rated. This explanation was written from the published report of 12 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, December 2020
Ackroyd House was inspected but not rated; inspectors were assured about infection prevention and control.
This was an announced, targeted inspection on 29 October 2020. Inspectors checked infection prevention and control measures because the home had been identified as a designated care setting for people discharged from hospital with a positive COVID-19 status.
Inspectors were assured that visitors were managed safely, social distancing and shielding rules were followed, and people were admitted safely. They were also assured that personal protective equipment, testing, cleaning and the infection control policy were being used appropriately.
The home was described as exceptionally clean, with good supplies of hand sanitiser and cleaning products. Staff worked in consistent teams, and the provider had increased supervision and training to support them.
The service was inspected but not rated. This means the report does not give a Good, Requires Improvement or Inadequate rating, and it does not assess the full range of care provided.
Clean environment
Inspectors found the home exceptionally clean and saw ample supplies of hand sanitiser and cleaning products.
“The service was exceptionally clean, there were ample supplies of good quality hand sanitiser and cleaning products.” from the report
Consistent staff teams
Staff worked in regular teams using a bubble system, which supported infection control.
“A dedicated staff team was in place to support people. Staff worked on shifts with the same staff to ensure they were working within a bubble system.” from the report
Staff support
The provider increased supervision and training, and staff said they felt supported and safe.
“Staff said they were well supported and felt the systems and processes in place kept them safe.” from the report
Quick response to advice
The provider acted on recommendations from external professionals quickly.
“External professionals had assessed the providers IPC measures and any recommendations had been actioned within 24 hours.” from the report
Inspectors raised no specific concerns in this report.
- 01How are visitors currently prevented from catching or spreading infections?
- 02What checks are used when new residents are admitted, particularly after hospital discharge?
- 03How do you make sure staff use personal protective equipment safely and effectively?
- 04How often are residents and staff tested, and what happens when a test is positive?
- 05Have the staff bubble arrangements and increased supervision continued since this inspection?
This was a targeted inspection of infection prevention and control measures only, so the service was inspected but not rated and the other key questions were not assessed. This explanation was written from the published report of 4 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Ackroyd House
5 rated inspections over 4 years: the service has improved, from Requires improvement to Good.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- December 2020Inspected but not ratedSafe: Inspected but not rated
- November 2019Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- November 2018Requires improvementup from InadequateSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
- April 2018Inadequatedown from GoodSafe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
- January 2017Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- December 2015Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
- September 2014
Report published without a new overall rating.
- October 2013
Report published without a new overall rating.
- June 2012
Report published without a new overall rating.
- August 2011
Registered with the Care Quality Commission on 10 August 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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