CQC report explained · a residential care home
What the CQC found at ABI Homes - Oxley Park
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, November 2018
ABI Homes - Oxley Park was rated Good; inspectors found safe, kind and personalised care, with further work planned on behaviour support.
This was an unannounced comprehensive inspection on 9 October 2018. One inspector visited, spoke with one person using the service, managers and care staff, and checked care records, medicines, staff files, training and other records.
The home supported two people with learning disabilities and autism. Inspectors found suitable staffing, safe medicines management, appropriate risk assessments and clean premises. Staff had the training and support needed for their roles.
People were treated with kindness, dignity and respect. Their choices, routines, interests and communication needs were included in their care. Families and people using the service were involved in care reviews, and complaints were investigated and resolved.
The overall rating was Good, with Good ratings in all five areas. This was unchanged from the previous inspection in June 2016.
Safe staffing and medicines
Staffing levels matched people's assessed needs. Inspectors found that medicines were stored securely and records were completed accurately.
“The service safely supported people with the administration of medicines.” from the report
Kind and respectful care
Staff spent time getting to know people and respected their privacy, dignity, choices and communication needs.
“People had good relationships with the staff supporting them, and were treated with kindness and respect.” from the report
Personalised support
Care plans recorded individual preferences, worries, history and interests. Staff supported people to choose activities and plan journeys that mattered to them.
“Care and support was personalised to meet each person's individual needs.” from the report
Open management
The management team sought feedback, used audits and discussed learning with staff. People and staff could express their views about the service.
“Quality assurance systems were in place to help drive improvements.” from the report
Behaviour support plans still developing
needs fixingThe home had identified a need to develop positive behaviour support plans and improve support around people's behaviours. Ask what progress has been made since this inspection.
“The service had recognised the need to develop positive behaviour support plans and to improve the support that people received around their behaviours.” from the report
- 01What progress has been made in developing positive behaviour support plans?
- 02How would staff respond if someone left the home unexpectedly, and what changes were made after the incident reviewed by inspectors?
- 03How are staffing levels adjusted when a person's support needs increase?
- 04How are people and their families involved in reviewing and changing care plans?
- 05How do you make information accessible to each person, including information about activities and choices?
This was an unannounced comprehensive inspection covering all five questions and the care provided to the two people living at the home. This explanation was written from the published report of 7 November 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of ABI Homes - Oxley Park
2 rated inspections over 2 years: the service has held its Good rating throughout.
- November 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2014
Report published without a new overall rating.
- August 2013
Report published without a new overall rating.
- March 2013
Report published without a new overall rating.
- February 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 19 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Milton Keynes
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 90 can care for a couple. 11 years' experience on average.
“We can all fully relax around Nyarai and she feels like part of our family, which is no mean feat!”
“She was v competent and confident and we felt our mum was safe in her care. She supported us through a difficult time.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.