CQC report explained · a residential care home
What the CQC found at Abelands
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, July 2018
Rated Good; inspectors found safe, kind and personalised care, with end-of-life planning still to be developed.
This was an announced comprehensive inspection on 30 April 2018. Inspectors spoke with five people living at the home, six staff members and two relatives. They observed care, followed the care of two people and checked records, policies, complaints and quality checks.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found that people were protected from abuse, medicines were managed safely, staffing was sufficient and staff understood people's complex needs.
People were supported to make choices, stay independent and take part in activities. Staff knew people well and adapted support to their communication, behaviour and health needs. The home had no formal end-of-life plans because nobody was receiving end-of-life care, but staff recognised this as an area for further development.
Safe positive risk-taking
Staff supported people to have new experiences and become more independent without placing them at unnecessary risk.
“This approach to positive risk management has allowed them to have new experiences.” from the report
Staff knowledge and training
Staff had training for learning disability, autism and behaviour that could challenge others. Inspectors saw staff using this knowledge calmly and effectively.
“Staff continued to have skills and knowledge to deliver effective care and support.” from the report
Kind and respectful care
Staff knew people well, responded to their communication and respected their individuality, privacy and dignity.
“We observed positive interactions between people and staff, staff knew people well and had built trusting relationships.” from the report
Personalised support
Care plans and staff practice reflected people's interests, communication methods, health needs and changing behaviour.
“Care continued to be personalised to meet the needs of individuals.” from the report
Open management
The management team was present and approachable. Staff, relatives and people living at the home had opportunities to give feedback.
“The culture of the home was positive and respected people's equality, diversity and human rights.” from the report
End-of-life planning
minorNo one was receiving end-of-life care during the inspection, so there were no formal plans recording people's wishes. Staff recognised this as an area for further development.
“There were no formal plans in place to record people's wishes at the end of their life.” from the report
- 01How would you record and follow my relative's wishes about end-of-life care if this became necessary?
- 02How often are positive behaviour plans and risk assessments reviewed when a person's needs change?
- 03How do you monitor the use of physical restraint, and what is being done to reduce it further?
- 04How would you support my relative to take positive risks and access activities in the community?
- 05How will you keep me involved in reviews and decisions about my relative's care?
This was a comprehensive inspection covering all five questions; the Good ratings continued from the previous inspection on 1 December 2015. This explanation was written from the published report of 25 July 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Abelands
2 rated inspections over 3 years: the service has held its Good rating throughout.
- July 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2014
Registered with the Care Quality Commission on 19 September 2014.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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28 live-in carers within about an hour of West Sussex
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,170 a week. 23 can care for a couple. 11 years' experience on average.
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.