CQC report explained · a residential care home
What the CQC found at Abbeyfield Grange Ltd
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that the home was preventing and managing infection risks. This included cleaning, PPE, testing, visiting arrangements and its infection control policy.
- Effective?
- Good
- This area was not assessed in this inspection.
- Caring?
- Good
- This area was not assessed in this inspection.
- Responsive?
- Good
- This area was not assessed in this inspection.
- Well-led?
- Good
- This area was not assessed in this inspection.
What inspectors found, December 2020
Inspected but not rated; inspectors found good infection prevention and control practices during a COVID-19 thematic review.
Inspectors visited the home on 26 November 2020. The announced inspection was part of a national review of infection prevention and control in care homes during the coronavirus pandemic.
They found the premises were clean and that staff followed cleaning schedules, including for frequently touched areas. Staff had recent training in using personal protective equipment, and COVID-19 testing was being carried out where possible.
The home had restricted visits in line with local infection control guidance. Inspectors were assured that the home was managing infection risks, but the service was not given an overall quality rating.
Clean premises
The home was clean, with regular cleaning of all areas and frequently touched surfaces.
“The premises were clean. Staff followed cleaning schedules to ensure all areas of the home were regularly cleaned, including high touch areas such as door handles and light switches.” from the report
PPE training
Staff had recent training in infection prevention and control, including how to use PPE safely.
“Staff had received recent training in infection prevention and control, including how to put on and take off their personal protective equipment (PPE) in a safe manner.” from the report
Infection checks
COVID-19 testing was being carried out where possible, and inspectors were assured that infection risks were being managed.
“Tests for COVID-19 were being carried out in line with good practice guidance, where possible.” from the report
Wide infection controls
Inspectors were assured that the home had arrangements covering visitors, social distancing, admissions, PPE, testing, hygiene and outbreaks.
“We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.” from the report
Inspectors raised no specific concerns in this report.
- 01How have visiting arrangements changed since the inspection, and what infection control measures are now used for visitors?
- 02How often are staff and residents tested for COVID-19 or other infections, and what happens when a test is positive?
- 03How do you check that cleaning of high-touch areas is completed consistently?
- 04How do you keep staff training in infection prevention and PPE up to date?
- 05What is the current plan for preventing and managing an infection outbreak?
This was an announced thematic review focused on infection prevention and control, so the service was inspected but not rated overall and the other four questions were not assessed. This explanation was written from the published report of 17 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, December 2017
Abbeyfield Grange Ltd was rated Good; inspectors found safe, caring and well-managed support, with one medicine issue dealt with during the visit.
This was an unannounced inspection on 30 November 2017. Inspectors spoke with 10 residents and seven staff, observed care, looked around the home and checked care, medicine, staff and management records.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough staff, safe medicine systems, suitable training, clean and maintained areas, respectful care and activities that supported independence.
Residents generally said they felt safe and liked the staff. Inspectors saw positive relationships and found that care plans were reviewed, people were involved in choices, and concerns and complaints could be raised.
A partly dissolved tablet was found in an entrance area. Staff acted straight away, updated the person's care plan and contacted mental health professionals about reducing the risk. The report records no breaches or enforcement action.
Safe staffing
The inspection found enough support workers to meet residents' needs, with additional staff for activities and other duties.
“Staffing levels were adequate to meet the needs of people who used the service.” from the report
Kind and respectful care
Staff knew residents well and treated them with kindness, patience and respect. People were involved in decisions about their support.
“We saw in all cases people were cared for by staff that were kind, patient and respectful.” from the report
Activities and wellbeing
Residents could take part in activities such as shopping, exercise, trips, cinema visits, games and movie nights.
“These examples showed that people were supported to access a range of leisure opportunities.” from the report
Good management checks
The manager used audits, safety huddles, staff meetings and environmental checks to monitor the home and share information.
“We found a welcoming, open and positive culture in the home that was encouraged and supported by the registered manager.” from the report
Tablet found after administration
needs fixingInspectors found a partly dissolved tablet in an entrance area shortly after medicines were given. Staff responded immediately, changed the medicine previously and updated the care plan, but families should ask how this risk is now monitored.
“Shortly after the morning medicines administration, we found a partially dissolved tablet in the entrance area.” from the report
- 01How do you check that people have fully taken their medicines, particularly dissolvable tablets?
- 02What changes were made after inspectors found a partially dissolved tablet, and how are these changes checked?
- 03How are residents involved in reviewing their care plans and making decisions about their support?
- 04What activities are currently available for residents who want to maintain their independence?
- 05If a resident's personal care needs increase, how would you and their representatives plan their next stage of support?
This was an unannounced inspection covering all five rating areas, with observations, discussions and checks of care, medicine, staffing and management records. This explanation was written from the published report of 21 December 2017 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Abbeyfield Grange Ltd
Each visit the CQC has published, newest first, back to the day the home was registered.
- December 2020Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- December 2017GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2016
Registered with the Care Quality Commission on 6 September 2016.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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90 live-in carers within about an hour of Sheffield
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,270 a week. 76 can care for a couple. 11 years' experience on average.
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