CQC report explained · a nursing home
What the CQC found at Abbeydale - Derby
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that infection risks were being managed, including through screening, testing, protective equipment, cleaning and vaccination checks.
- Effective?
- Good
- This question was not covered by the targeted inspection.
- Caring?
- Good
- This question was not covered by the targeted inspection.
- Responsive?
- Good
- This question was not covered by the targeted inspection.
- Well-led?
- Good
- This question was not covered by the targeted inspection.
What inspectors found, July 2022
Inspected but not rated; inspectors found good infection control and visiting arrangements during the COVID-19 pandemic.
This was an announced, targeted inspection on 12 January 2022. Inspectors looked mainly at infection prevention, infection control, visiting arrangements and the effect of COVID-19 staffing pressures. The home had 27 people living there and could support up to 41.
Inspectors found screening for visitors, regular COVID-19 testing, suitable use of protective equipment and infection control training. They found the home clean and tidy, with extra cleaning and updated infection control guidance.
The home was inspected but not rated. This means the report does not give a Good, Requires Improvement or Inadequate judgement for the service overall.
Infection control training
Staff had received infection prevention and control training and were seen using protective equipment appropriately.
“Staff were observed wearing personal protective equipment (PPE) appropriately.” from the report
Testing and screening
Visitors were screened and staff and residents were part of a regular COVID-19 testing programme.
“There was a programme of regular COVID -19 testing for staff and people living in the service.” from the report
Clean environment
Inspectors found the home clean and tidy. Cleaning arrangements had been increased, including deep cleaning between occupants.
“The home was clean and tidy. Domestic staff levels had increased, and deep cleaning also took place in between occupants.” from the report
Contact with relatives
During the outbreak, non-essential visits were stopped, but people were supported to keep in touch by telephone and video calls.
“People were supported to continue to maintain contact with their relatives and friends through telephone calls and video calls.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection screening and COVID-19 testing arrangements are in place now?
- 02How are staff expected to use protective equipment, and what training have they received?
- 03What are the current visiting arrangements, including what happens during an infection outbreak?
- 04How would the home manage staffing pressures if staff were absent because of COVID-19?
- 05How often is the infection prevention and control policy reviewed and updated?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19 staffing pressures, not a full inspection of all five questions. This explanation was written from the published report of 6 July 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, June 2022
Abbeydale - Derby was inspected but not rated; inspectors found strong COVID-19 infection-control arrangements.
This was an unannounced, targeted inspection on 7 April 2022. Inspectors looked mainly at infection prevention and control during the COVID-19 pandemic. They also asked about staffing pressures.
Inspectors were assured that the home was using protective equipment safely, arranging testing, managing visitors and admissions, and following shielding and social distancing guidance. Cleaning took place throughout the day, and infection-control policies and audits were up to date.
People who tested positive were supported to isolate in their rooms. Where several people tested positive, they used a separate lounge area. Visits had been supported where possible, including visits from essential carers and video calls.
The service was inspected but not rated. This means the inspection did not provide a Good, Requires Improvement or Inadequate rating for the home.
Regular cleaning
Cleaning took place throughout the day, rather than only at set times.
“We saw that cleaning took place throughout the day so that there was continuous cleaning taking place.” from the report
Infection-control checks
The home had audits and records to identify and follow up areas needing improvement.
“There was a robust infection prevention and control audit in place.” from the report
Staff training
Staff had training in infection prevention, food hygiene, COVID-19, hand washing and using protective equipment.
“Staff had been trained in infection prevention and control, food hygiene and COVID-19.” from the report
Family contact
The home supported visits where possible and also used video calls to help reduce isolation.
“They had also facilitated zoom meetings with family's which had been accepted well and helped to reduce isolation.” from the report
Inspectors raised no specific concerns in this report.
- 01What measures are currently in place to manage staffing pressures linked to COVID-19 or other illness?
- 02How would you manage an outbreak now, including isolation and the use of separate areas?
- 03How often are cleaning and infection-control audits carried out, and how are any problems followed up?
- 04How can families visit, including if a relative needs close family involvement or is an essential carer?
- 05How are residents and staff currently tested for COVID-19 when needed?
This was an unannounced, targeted inspection of infection prevention and control, with questions about staffing pressures; the service was inspected but not rated and the other care areas were not assessed. This explanation was written from the published report of 10 June 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Abbeydale - Derby
3 rated inspections over 4 years: the service has improved, from Requires improvement to Good.
- July 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- June 2022Inspected but not ratedSafe: Inspected but not rated
- March 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2016Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2015Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
- April 2014
Report published without a new overall rating.
- September 2013
Report published without a new overall rating.
- August 2012
Report published without a new overall rating.
- January 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 21 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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78 live-in carers within about an hour of Derby
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,260 a week. 62 can care for a couple. 12 years' experience on average.
“We particularly appreciate the companionship Dawn gives in the evenings when she plays cards and Scrabble with my mother.”
“Rachel is a quietly spoken, extremely caring person and looked after Val very well.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.