CQC report explained · a nursing home
What the CQC found at Aachen Brook St Anne's Community Services
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that the home used PPE safely, supported testing, managed admissions and visits, and had up-to-date infection prevention arrangements.
- Effective?
- Good
- This area was not assessed in this targeted infection prevention and control inspection.
- Caring?
- Good
- This area was not assessed in this targeted infection prevention and control inspection.
- Responsive?
- Good
- This area was not assessed in this targeted infection prevention and control inspection.
- Well-led?
- Good
- This area was not assessed in this targeted infection prevention and control inspection.
What inspectors found, April 2021
Inspected but not rated; inspectors found good infection prevention and control arrangements.
This was a targeted inspection on 12 March 2021. It looked at how the home was preventing and controlling coronavirus infections. The inspection was announced.
Inspectors found the home was clean, spacious and well ventilated. Staff used personal protective equipment correctly, had training, and there were enough supplies. People using the service and staff were tested regularly.
The home had procedures for safe admissions, positive test results and visits. Inspectors were assured that infection risks were being managed, but the service was not given a rating.
Clean and ventilated home
The home was spacious, clean and well ventilated. Cleaning schedules included frequent cleaning of high-touch points.
“The service was spacious, clean and well ventilated.” from the report
PPE and staff training
Staff used PPE appropriately and had infection prevention and control training, including training on putting on and taking off PPE correctly.
“Staff wore PPE appropriately and there were ample supplies available.” from the report
Regular testing
People using the service and staff were tested regularly. There were procedures for dealing with a positive test result.
“People using the service and all staff were tested regularly and procedures were in place for the event of a positive test result.” from the report
Up-to-date guidance
The provider had systems to keep staff informed about the latest government guidance and arranged visits in line with that guidance.
“The provider had effective systems in place to ensure staff were kept informed of the latest government guidance.” from the report
Inspectors raised no specific concerns in this report.
- 01How are people using the service and staff tested now, and what happens if someone receives a positive result?
- 02How are visitors currently admitted, and what infection control steps are required during visits?
- 03How often are high-touch areas such as door handles cleaned, and how is this recorded?
- 04How do you keep staff informed when infection prevention guidance changes?
- 05Can you provide information about care, staffing, activities and leadership, which were not covered by this inspection?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; the service was inspected but not rated and the other areas were not assessed. This explanation was written from the published report of 28 April 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, February 2020
Aachen Brook St Anne's Community Services was rated Good; inspectors found safe, kind and personalised care with strong leadership.
This was an unannounced inspection on 20 and 21 January 2020. One inspector visited, spoke with five relatives and eight staff, and reviewed care, medicines, recruitment and management records. People using the service could not speak with inspectors because of their conditions.
The home provided nursing respite for up to six adults with learning disabilities and or physical disabilities. One person was staying there during the inspection, while 18 people had respite care agreed but were not living there at that time.
Inspectors found that all five areas were Good: safe, effective, caring, responsive and well-led. The overall rating stayed Good, the same as at the previous inspection published in July 2017.
Detailed risk planning
Care plans and risk assessments gave staff clear instructions while encouraging people to take positive risks and remain as independent as possible.
“Care plans and risk assessments were very detailed with clear guidance on how to reduce the risk of avoidable harm.” from the report
Strong family support
The home worked closely with relatives and adapted support around the needs of the whole family.
“There were excellent relationships with people's relatives where a whole family approach ensured that the care provided was flexible and tailored to meet the needs of people's lives.” from the report
Health care links
Staff worked proactively with health professionals and other agencies. Inspectors found that relatives were very positive about access to health care.
“All the relatives we spoke with confirmed people's access to health care was excellent.” from the report
Personalised activities
People were supported to take part in activities and outings that matched their interests, including use of the sensory room and garden.
“People had access to a day centre during the week and staff took people out at weekends.” from the report
Open leadership
Staff and relatives described approachable leadership, good communication and a positive team culture.
“The service had a person-centred culture which was open, inclusive and promoted peoples outcomes.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you assess and plan for my relative's needs before their first respite stay?
- 02How would staff communicate with my relative and recognise when they are distressed or unwell?
- 03What support could my relative receive with medicines, eating, drinking and health appointments?
- 04What activities, outings and community opportunities would be available during a respite stay?
- 05How would you involve our family in care decisions and keep us updated?
This was an unannounced planned inspection that looked at the premises and care provided and assessed all five CQC questions. This explanation was written from the published report of 21 February 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Aachen Brook St Anne's Community Services
2 rated inspections over 3 years: the service has held its Good rating throughout.
- April 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at Aachen Brook St Anne's Community Services →
- February 2020Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Aachen Brook St Anne's Community Services →
- July 2017GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2016
Registered with the Care Quality Commission on 8 April 2016.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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Fees, photos and reviews from families
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What to check when you visit
At least 100 live-in carers within about an hour of Calderdale
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 87 can care for a couple. 12 years' experience on average.
“Primrose is a very kind and compassionate healthcare professional”
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.