CQC report explained · a residential care home
What the CQC found at 6a Sheerstone
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found that the person was protected from abuse and avoidable harm. Staffing, medicines, recruitment, risk management and infection control were all found to be safe.
- Effective?
- Good
- Care plans reflected the person's needs and aspirations. Staff had relevant training and supported health, nutrition, meaningful activities and independence.
- Caring?
- Good
- Staff provided kind and compassionate care and respected privacy, dignity and choices. The person was involved in decisions using communication methods suited to them.
- Responsive?
- Good
- The home assessed communication, sensory, social and cultural needs. The person was supported with activities, community access and contact with people important to them.
- Well-led?
- Good
- Inspectors found approachable leadership, an open culture and regular audits. Staff felt supported and the service worked with other professionals to improve outcomes.
What inspectors found, April 2022
6a Sheerstone was rated Good overall; inspectors found safe, kind and person-centred care for the one person living there.
This was the first inspection since the service registered in November 2019. One inspector visited on 29 March 2022. They spoke with four staff, observed care and reviewed medicines, recruitment, care plans, risk assessments, incidents and safety records.
The home supported one person in a building designed around their needs. Inspectors found enough trained staff, safe medicines systems, good infection control and a clean, well-maintained environment. Staff supported independence, communication, community activities and contact with important people.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. This means inspectors found the service consistently met the person's needs and provided good-quality, person-centred care at the time of the inspection.
Individualised care
The home was designed for the person living there. Their care and support focused on their needs, wishes and quality of life.
“They provided care that was genuinely person centred.” from the report
Choice and independence
Staff supported the person to make choices, take positive risks and develop everyday living skills.
“The person living at the home was supported to be independent and had control over their own life.” from the report
Kind and respectful support
Inspectors observed calm communication and compassionate care. Staff understood the person's gestures and responded to what they wanted.
“The person received kind and compassionate care and seemed comfortable with the staff members offering support to them.” from the report
Skilled staff
Staff received relevant training, supervision and appraisal. Recruitment checks were completed before staff started work.
“Managers ensured that staff had relevant training, regular supervision and appraisal.” from the report
Good safety systems
Inspectors found enough staff, safe medicines processes, regular risk reviews and good management of incidents.
“The service had a good track record on safety and managed accidents and incidents well.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you keep the person's care plan and communication methods up to date as their needs change?
- 02What staffing levels will be provided each day, and how do you cover sickness or staff changes?
- 03How do you review any restrictive interventions and reduce the need for them?
- 04How will you support the person's chosen community activities, relationships and independence?
- 05How are medicines reviewed, including checks against the principles of stopping over-medication?
This was the first inspection of the newly registered care home and covered all five key questions, including infection prevention and control. This explanation was written from the published report of 30 April 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of 6a Sheerstone
Each visit the CQC has published, newest first, back to the day the home was registered.
- April 2022Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- November 2019
Registered with the Care Quality Commission on 12 November 2019.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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39 live-in carers within about an hour of Kent
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 33 can care for a couple. 12 years' experience on average.
“Always on time and with a lovely smile for my mum. Theresa is kind and sensitive to my mum's needs.”
“Irene was a very kind and empathetic carer who knew just the right words to say to put a smile on my face.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.