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CQC report explained · a residential care home

What the CQC found at 60 Olive Lane

Goodpublished 12 December 2019, 6 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for 60 Olive Lane.

The story over the years

Every inspection of 60 Olive Lane

3 rated inspections over 4 years: the service has held its Good rating throughout.

  1. December 2019Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. May 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  3. January 2016Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. June 2021

    Registered with the Care Quality Commission on 30 June 2021.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

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Care at home

At least 100 live-in carers within about an hour of Dudley

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,210 a week. 87 can care for a couple. 10 years' experience on average.

Ikesinachi O.
1 review
From £945 a week, 6 years caring
Based about 8 minutes from Dudley. Can care for a couple
Simangele K.
2 reviews
From £1,120 a week, 25 years caring
Based about 12 minutes from Dudley. Can care for a couple
Amandeep B.
1 review
From £1,166 a week, 7 years caring
Based about 15 minutes from Dudley. Can care for a couple
Sybel N.
2 reviews
From £1,050 a week, 20 years caring
Based about 19 minutes from Dudley. Can care for a couple
“I have never met a person who is so kind and thinks about others before himself to such an extent as Chris Malagala.”
Brian G., about Chris M.
“Knowing Mum was in Corina's care made an enormous difference to us and we knew she was in safe hands.”
Katherine J., about Sibonisiwe N.
See live-in carers near DudleyProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.