CQC report explained · a residential care home
What the CQC found at 54 Leylands Road
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People said they felt safe. Inspectors found trained staff, safe recruitment, suitable risk assessments, safe medicines systems and appropriate infection control arrangements.
- Effective?
- Good
- People's needs were assessed before they moved in and staff had relevant training. People were supported with food, health appointments and access to other health and social care professionals.
- Caring?
- Good
- Staff treated people with dignity and respect and adapted support to individual needs. People were involved in decisions about their care and encouraged to remain independent.
- Responsive?
- Good
- Care plans included people's goals, wishes and routines. People were supported to maintain relationships, follow interests, work, study and raise concerns.
- Well-led?
- Good
- The home had an open and inclusive culture. The manager sought views from people, relatives and staff, carried out checks and worked with health and social care professionals.
What inspectors found, November 2021
54 Leylands Road was rated Good overall; inspectors found safe, respectful support that promoted independence.
This was the first inspection of the newly registered home. One inspector visited on 14 and 15 October 2021. They spoke with people living there, staff, relatives and visiting professionals, and reviewed care, medicines, recruitment and management records.
The six people living there said they felt safe and were supported by staff who knew them well. Inspectors found that people were encouraged to make choices, keep relationships, use local services and develop independent living skills.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. This means inspectors found consistently good support and management at the time of the inspection. The report did not identify any breaches or enforcement action.
Promoting independence
People were supported to make choices and take assessed positive risks, such as going into town or travelling to visit family and friends.
“People appeared relaxed and were supported to live independent lives.” from the report
Kind and respectful support
Inspectors saw relaxed, positive interactions. Staff respected people's privacy, including knocking before entering bedrooms.
“We observed appropriate interactions between people and staff; the atmosphere in the service was relaxed and jovial.” from the report
Health support
Staff arranged timely professional help and followed health advice. A referral for increased epileptic seizures led to a significant reduction in seizures.
“A referral to the epilepsy nurse was quickly arranged. This had a positive outcome for the person and their seizures significantly reduced.” from the report
Involvement and choice
People took part in house meetings and keyworker sessions. They could review their support, suggest changes and help shape daily life.
“People were encouraged to evaluate their own care plans; we saw written reflections from people about what had gone well for them and what had not gone so well.” from the report
Responsive leadership
People, relatives and staff said they could speak openly with the manager. The home worked promptly with outside professionals when support was needed.
“The service worked in partnership with health and social care agencies in a timely manner to promote good outcomes for people.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you assess whether my relative's needs can be met alongside the other people living in the home?
- 02How would you support my relative to take positive risks while keeping them safe?
- 03What mental health, epilepsy or other specialist training do staff have that is relevant to my relative?
- 04How would you support my relative to manage medicines and attend health appointments?
- 05How are people and relatives involved in reviewing care plans and suggesting changes?
This was the first inspection of the newly registered home and covered all five CQC questions, including infection prevention and control under Safe. This explanation was written from the published report of 13 November 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of 54 Leylands Road
Each visit the CQC has published, newest first, back to the day the home was registered.
- November 2021Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2020
Registered with the Care Quality Commission on 10 June 2020.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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28 live-in carers within about an hour of West Sussex
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,170 a week. 23 can care for a couple. 11 years' experience on average.
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.