CQC report explained · a residential care home
What the CQC found at 53a Ipstones Avenue
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that infection prevention and control arrangements were safe. This included visitor checks, personal protective equipment, testing, cleaning and the management of possible outbreaks.
- Effective?
- Good
- This area was not assessed in this targeted inspection.
- Caring?
- Good
- This area was not assessed in this targeted inspection.
- Responsive?
- Good
- This area was not assessed in this targeted inspection.
- Well-led?
- Good
- This area was not assessed in this targeted inspection.
What inspectors found, December 2020
53a Ipstones Avenue was inspected but not rated; inspectors were assured that infection control arrangements were safe.
This was a targeted, announced inspection on 3 December 2020. Inspectors checked infection prevention and control because of coronavirus outbreaks in care homes.
Inspectors were assured that the home used personal protective equipment safely, followed social distancing and shielding rules, managed visitors safely, and had an up-to-date infection control policy.
Visitors completed a Covid-19 questionnaire, washed their hands and had their temperature recorded. Cleaning had been increased, and a deep clean using specialist equipment had taken place.
The home was inspected but not rated. This report does not give an overall rating or ratings for care quality, staffing or leadership.
Visitor safety
Visitors were screened on arrival, asked to wash their hands and had their temperature recorded.
“When visitors arrived at the home, they completed a Covid-19 screening questionnaire and were immediately asked to wash their hands.” from the report
Keeping families connected
People were supported to keep in touch with important people through telephone and video calls.
“People were supported to maintain contact with people who were important to them such as; telephone and video calls which had a positive effect on their wellbeing.” from the report
Cleaning
The home had increased its cleaning and completed a deep clean shortly before the inspection.
“Cleaning schedules had been increased and a deep clean of the home using specialist cleaning equipment had taken place shortly before our visit.” from the report
Safe visiting plans
A visiting pod was being built in the garden to support safer visits in line with current guidance.
“A 'visiting pod' was being constructed in the rear garden to facilitate safe visits in line with current guidance.” from the report
Inspectors raised no specific concerns in this report.
- 01Has the visiting pod now been completed, and how are visits arranged?
- 02How are visitors currently screened, and are temperatures still recorded?
- 03How often are cleaning schedules reviewed, and when was the most recent deep clean?
- 04How are people supported to keep in contact with relatives if they cannot have a face-to-face visit?
- 05How does the home manage infection testing and personal protective equipment for people living there and staff?
This was a targeted inspection of infection prevention and control practices only, so the home was inspected but not rated and the other areas were not assessed. This explanation was written from the published report of 15 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, September 2020
53a Ipstones Avenue was inspected but not rated; inspectors were assured that infection risks were being managed safely.
This was an announced, targeted inspection on 27 August 2020. It looked only at infection prevention and control measures during the coronavirus pandemic.
Inspectors found good practice. They were assured that the home was managing visitors, shielding, social distancing, admissions, protective equipment, testing, hygiene and infection outbreaks appropriately.
The home was inspected but not rated. This means the visit did not give an overall quality rating or a full rating across all five areas of care.
Safe social activities
The registered manager arranged for people to use a local pub exclusively, allowing them to enjoy a meal safely.
“The registered manager arranged sole use of a local pub for people to enjoy a meal safely.” from the report
Support during isolation
Staff had volunteered to stay at the home if people needed to isolate, to help reduce the spread of infection.
“If people were required to isolate staff had volunteered to stay in the home to minimise the spread of infection.” from the report
Clear communication
People were helped to understand why masks were being used.
“People were supported to understand the use of masks through effective communication.” from the report
Wellbeing support
A dog was arranged to visit people as part of efforts to support their wellbeing.
“The registered manager had arranged for a dog to visit people to support their wellbeing.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection prevention and control arrangements are in place now?
- 02How do you support people to understand masks and other infection control measures?
- 03What happens if someone needs to isolate, and would staff support them in the same way?
- 04How do you arrange safe activities and visits that support people's wellbeing?
- 05What was the outcome of the most recent full inspection of the home?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; the service was inspected but not rated and the other care questions were not assessed. This explanation was written from the published report of 5 September 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of 53a Ipstones Avenue
2 rated inspections over 2 years: the service has held its Good rating throughout.
- December 2020Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- September 2020Inspected but not ratedSafe: Inspected but not rated
- January 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2014
Report published without a new overall rating.
- December 2013
Report published without a new overall rating.
- March 2013
Report published without a new overall rating.
- April 2012
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 8 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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