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What the CQC found at 44 Newbold Road

Goodpublished 22 July 2026, 2 months ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The latest report, explained

What inspectors found, November 2019

Rated Good; inspectors found safe, kind and personalised care, with minor gaps in medicine records and end-of-life planning.

This was the home’s first inspection since it registered. One inspector visited on 30 October 2019, spoke with people, staff, the manager and a visiting professional, and checked care, medicine and staff records.

The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found people were safe, treated with respect and supported to make choices and build independence.

There were two areas to improve. Records about applying creams were not always correct for one person. The provider was also advised to plan more fully for end-of-life care in case someone died unexpectedly.

What inspectors praised

  • Personalised risk support

    Risk plans were tailored to each person and aimed to keep people safe without unnecessarily limiting their freedom. The home also used incidents to improve support plans.

    “People had individual risk management plans, which were designed to minimise risk from avoidable harm without restricting their freedom.” from the report

  • Kind and respectful care

    Inspectors saw positive relationships between people and staff. Staff were patient, understood different communication needs and supported people's dignity and choices.

    “People had established positive relationships with staff. We observed staff interactions with people on the day of inspection” from the report

  • Detailed care planning

    Care plans included people's lives, preferences and support needs. Staff received handovers and clear instructions so care could respond to current needs.

    “Care plans were person centred and included details about people's life and preferences.” from the report
What inspectors were concerned about

  • Cream application records

    needs fixing

    Inspectors found errors in the records for one person's creams. The manager said this would be followed up and corrected.

    “We identified errors in relation to records for one person in relation to application of creams.” from the report

  • End-of-life planning

    minor

    No one needed end-of-life care during the inspection, but the provider had not fully explored this with people and their families. CQC recommended consulting guidance so plans would be ready for an unexpected death.

    “We recommend that the provider consults appropriate guidance about planning end of life care in case of an unexpected death.” from the report
Questions to ask them, based on this report
  1. 01How do you now check that cream application records are complete and accurate?
  2. 02How would you support my relative if they needed restrictive intervention, and how would you review whether it was still necessary?
  3. 03How will you record and review my relative's end-of-life wishes, including religious and cultural needs?
  4. 04How would you support my relative to build daily living skills and, where appropriate, move towards more independent accommodation?
  5. 05How would my relative communicate choices, concerns or complaints if they find spoken communication difficult?

This was the first planned inspection and covered all five CQC questions, including the care provided and the home’s premises. This explanation was written from the published report of 26 November 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of 44 Newbold Road

Each visit the CQC has published, newest first, back to the day the home was registered.

  1. November 2019Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read what inspectors found at 44 Newbold Road →

  2. December 2018

    Registered with the Care Quality Commission on 3 December 2018.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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Care at home

62 live-in carers within about an hour of Derbyshire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,010 to £1,260 a week. 51 can care for a couple. 12 years' experience on average.

Ernest C.
1 review
From £1,096 a week, 18 years caring
Based about 20 minutes from Derbyshire
Stephanie S.
2 reviews
From £1,155 a week, 15 years caring
Based about 27 minutes from Derbyshire. Can care for a couple
Nontando S.
1 review
From £1,204 a week, 18 years caring
Based about 37 minutes from Derbyshire. Can care for a couple
Adetumi B.
1 review
From £1,236 a week, 2 years caring
Based about 39 minutes from Derbyshire. Can care for a couple
“Ernest is an amazing professional carer who delivers care from the heart.”
Melanie B., about Ernest C.
“We particularly appreciate the companionship Dawn gives in the evenings when she plays cards and Scrabble with my mother.”
Sarah Y., about Dawn Z.
See live-in carers near DerbyshireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.