Welcome House - The Chestnuts

Welcome House - The Chestnuts is a residential care home in Rochester, in the Medway council area, registered with the Care Quality Commission for up to 15 residents. It provides care for people with mental health needs. It is run by Toqeer Aslam, which operates 5 care homes in England. The home has been registered since January 2011.

At its latest inspection, published September 2025, the CQC rated Welcome House - The Chestnuts Inadequate, which means the CQC found the service performing badly and has taken enforcement action. Ratings can change after a new inspection, so check the CQC report before you visit.

Welcome House - The Chestnuts has not published its fees and has not yet confirmed them to us. Care homes in Medway with a fee on record typically charge about £1,450 a week for residential care, so expect a figure in that range and ask the home for a written quote.

There are 65 registered care homes in Medway. The nearest to Welcome House - The Chestnuts include Welcome House - Nickleby Lodge, Rochester House and Watts Healthcare Ltd. A live-in carer at home, an alternative many families compare, costs from about £1,120 a week.