North Bay House

North Bay House is a residential care home in Lowestoft, in the Suffolk council area, registered with the Care Quality Commission for up to 28 residents. It provides care for people living with dementia and older people. It is run by Hellendoorn Healthcare, which operates 2 care homes in England. The home has been registered since December 2010.

At its latest inspection, published October 2025, the CQC rated North Bay House Inadequate, which means the CQC found the service performing badly and has taken enforcement action. Ratings can change after a new inspection, so check the CQC report before you visit.

North Bay House has not published its fees and has not yet confirmed them to us. Care homes in Suffolk with a fee on record typically charge about £1,311 a week for residential care, so expect a figure in that range and ask the home for a written quote.

There are 196 registered care homes in Suffolk. The nearest to North Bay House include Broadlands, Lilac Lodge & Lavender Cottage and The Dell Care Home. A live-in carer at home, an alternative many families compare, costs from about £1,120 a week.